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  1. #1
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    Philips 50PFL3807/F7 media connect trouble

    Hi,

    I have a Philips 50PFL3807/F7 and am having trouble getting the wifi media connect to find the tv on the network. The tv is connected as I have already watched movies over vudu.
    I have seen in other posts 2012 year models not being compatible. Is this the case?

    Many thanks

    AF

  2. #2
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    anyone from Philips care to comment?
    please don't suggest uninstall and re-install.

  3. #3
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    Hi AF,

    sorry to say but the Model you got is from the US.
    Those Devices will not be supported in the Forum.

    Please contact the local Call Center directly:
    http://www.support.philips.com/suppo...jsp?COOKIE=off

    Thanks
    Thomas

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    Hi,
    I have the same problem. I live in Canada and the support I contacted could not help me neither.
    They said I should contact my access provider (Bell) and ask them how to "authorize DMZ" on my router ???
    Since then I have tried to unblock all the security locks on my LAN (router and pc), with no result ! But maybe with introduction of weaknesses... :-)
    Did you solve the problem on your side ?
    Thanks,
    BF (fadigabo@yahoo.ca)

    Quote Originally Posted by alistairf View Post
    Hi,

    I have a Philips 50PFL3807/F7 and am having trouble getting the wifi media connect to find the tv on the network. The tv is connected as I have already watched movies over vudu.
    I have seen in other posts 2012 year models not being compatible. Is this the case?

    Many thanks

    AF

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