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05-26-2012, 02:31 PM #1
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'Retrieve license key' button not working for MediaServer download
Philips offers this on My Registered Products page:
This product comes bundled with supporting PC software. Click below to download the software and retrieve your licence key.
+ MediaManager + Server
On downloading it offers a button:
Your personal license key(s): 'Retrieve license key'
However, the 'Retrieve license key' button does absolutely nothing. I tried both with Chrome and Internet Explorer to see if it was a browser-related issue, but apparently not.
Any ideas how to get the license key? The software wouldn't install without it.
My product: Philips 5000 series Smart LED TV 46PFL5007K
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05-28-2012, 01:12 PM #2
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I have the same problem (read here) ... and so far I have no solutions
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08-09-2012, 05:37 PM #3
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Nice to see that Philips support people read the support forums regularly and offer solutions. Not.
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08-09-2012, 06:25 PM #4
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08-09-2012, 06:27 PM #5
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08-09-2012, 06:38 PM #6
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What can I say - it really worked with Firefox! I now have a licencse key! Too bad I had already uninstalled the MediaManager software, because the trial expired and the tray icon annoyed me.
I don't think I will bother to re-install it, though, because the MediaManager did not seem very useuful app. But thank you, betipet, for clearing this up. Philips should sell their TVs with a USB-stick with Firefox installer...
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08-09-2012, 07:23 PM #7
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