problem with 32PFL3517 white lines

[Groen261]

hello we have since yesterday our first LED TV Philips 32PFL3517 LCD82

the problem is that we have on each TV station small white lines

is this usual?

thanks for your reaction

Henk
Netherlands

[Philips - Thomas]

Hi Henk,

how do you receive your TV Signal, which Devices are connected to your TV?

Regards
Thomas

[Groen261]

Hi Henk,

how do you receive your TV Signal, which Devices are connected to your TV?

Regards
Thomas

Hello Thomas, we have connection with an coax cable and cable TV

[Groen261]

Hi Thomas, we have Cable television with an coax cable

[Groen261]

Hi Henk,

how do you receive your TV Signal, which Devices are connected to your TV?

Regards
Thomas

we have no other devices connected, and having cable television (Upc) with an coax cable. yesterday i got another TV. the selling company told that this one (showroom model) has no problems. But we see the white lines coming back at some tv stations

[Philips - Benedickte]

we have no other devices connected, and having cable television (Upc) with an coax cable. yesterday i got another TV. the selling company told that this one (showroom model) has no problems. But we see the white lines coming back at some tv stations

Hi,

Have you checked your cables to make sure they are connected properly? Also try another Coax cable.

What channels are these lines appearing on? analoge/ digital?
Could you also please provide us with a little video showing these lines?


Benedickte