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07-14-2012, 07:58 PM #1New Member
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HTS7111/12 - Regular dvd's doesn't play.
Hello.
My Philips soundbar can't play normal dvd's anymore, just blue-rays for some reason.
We have tried a couple of normal dvd ( which has worked before ) but doesn't now "Unknown disc". And tried some blue-rays which works.
So it's only the blue-ray discs that works.
It is connected to a Samsung smartv.
If you need further information just reply what you need to know.
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07-16-2012, 05:46 AM #2Diamond Member
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unknown disc error usually seen in harware loader failure case.
maybe your loader is faulty.
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07-16-2012, 06:57 AM #3Moderator
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Hi MattiasB,
Please get in contact with the local Call Center to have this checked:
www.philips.com/contact
Kind regards,Forum Mod
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