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  1. 07-14-2012, 08:58 PM #1
    MattiasB
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    HTS7111/12 - Regular dvd's doesn't play.

    Hello.

    My Philips soundbar can't play normal dvd's anymore, just blue-rays for some reason.

    We have tried a couple of normal dvd ( which has worked before ) but doesn't now "Unknown disc". And tried some blue-rays which works.
    So it's only the blue-ray discs that works.

    It is connected to a Samsung smartv.

    If you need further information just reply what you need to know.
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  2. 07-16-2012, 06:46 AM #2
    kwinnie
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    unknown disc error usually seen in harware loader failure case.
    maybe your loader is faulty.
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  3. 07-16-2012, 07:57 AM #3
    Philips - Remko
    Philips - Remko is offline
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    Hi MattiasB,

    Please get in contact with the local Call Center to have this checked:
    www.philips.com/contact

    Kind regards,
    Forum Mod
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