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  1. #1
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    Question Audio CD support HTS3261/12

    Hello,

    I frequently play audio CD's on my HTS 3261/12. I have no problem playing most of my CD's but there ar a couple (3 or 4 different cd’s) it won’t play properly. When i play those CD’s it takes a minute to read it and then it plays is with a lot of interference (contantly).
    I notices that those cd’s are a bit differtent. Look at the picture, you wil notice a rim along the cd. These CD’s work in every other player (car, pc, stereo) i got except for the HTS 3261/12.
    I have updated the software, have chanched every option there is, no result.

    What’s the problem? Can you help?

    Click image for larger version. 

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    Last edited by Constant; 08-14-2012 at 03:08 PM.

  2. #2
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    By the way, the (not working cd) on the right is Michael Buble CD. So it's nog some weird illegal of copied cd . The other CD's are also legal audio CD's.
    Last edited by Constant; 08-14-2012 at 03:08 PM.

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    Quote Originally Posted by Constant View Post
    By the way, the (not working cd) on the right is Michael Buble CD. So it's nog some weird illegal of copied cd . The other CD's are also legal audio CD's.
    suggest you to give Philips a few EAN of your problematic discs. Maybe they can order and test.

  4. #4
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    @kwinnie: Good tip, i'm gonna post/send some this weekend. Thx!

  5. #5
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    I have no idea where tot send the EAN numbers so i'm gonna post some here:
    These are cd's that dont work on my HTS 3261/12. Hopefully Philips can test these (maybe?)

    8 09274 48492 (Lifelines)
    6 85738 21832 (Minor Earth)
    0 9362 49998 9 8 (Call me irresponsible)

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    I’ve send an email to Philips, if that doesn’t solve it i’m taking the set back to the shop.

    There is a second reason i probably taking it back, enormous delay in the audio. I have a mediaplayer connected to my tv. When I play a movie on it the audio wont play in sync with the screen, again i tried every option (also the audio sync option).

    Very disappointing set…

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    Is your firmware up to date?

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    Quote Originally Posted by Oscar View Post
    Is your firmware up to date?
    Yes, it's up to date.

  9. #9
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    No luck, i got a reply from Philips. In short: They got my email and are notifying Philips ‘internal’ and they are going take a look at my problem. They recommend to keep an eye out for updates but they can’t give any guarantees….

    Summary: I have to wait and hope.
    To be on the save side (before my guarantee passes) I’m taking my set back to the shop.
    -To be continued-

    The reply form Philips in Dutch:
    Bij deze email ik u naar aanleiding van de niet afspeelbare discs.
    Wij hebben dit probleem aangegeven intern bij Philips. Zij gaan dit probleem bekijken. Ik kan u helaas geen garantie geven dat hier software voor ontwikkelt word.
    Ik raad u de software updates in de gaten te houden.

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