Philips won't replace my TV after 5 failatures during warranty. HELP!

[2martinis]

Hi all,

i have come here yealing for help!

My Philips TV has failed 5 times already, two times had HDMI board changed, onece the complet LCD pannel and two more replacementes.

after all this time (all during warranty) Philips rejected to replace my TV!!!!!

i have open incidentes and discussed with customer care on the phone, but i just can't get a real solution for my problem.

I'm running out of warranty soon and my TV will fail again for sure.

This is not a normal problem and hope not a normal behaibeur from Philips.

Hope someone from Philips on this Forum could help me solve this.

KR
Martin

[Philips - Benedickte]

Hi all,

i have come here yealing for help!

My Philips TV has failed 5 times already, two times had HDMI board changed, onece the complet LCD pannel and two more replacementes.

after all this time (all during warranty) Philips rejected to replace my TV!!!!!

i have open incidentes and discussed with customer care on the phone, but i just can't get a real solution for my problem.

I'm running out of warranty soon and my TV will fail again for sure.

This is not a normal problem and hope not a normal behaibeur from Philips.

Hope someone from Philips on this Forum could help me solve this.

KR
Martin

Hi Martin.

Please see the PM i've sent you.

BR,
Benedickte