47pfl6877t

[Philips - Benedickte]

This is a joke, isn't it ? This thread is 11 pages long with several examples that you never objected as not showing any problem. You admitted this was escalated to development if I recall well.

Vertical lines are one of the worst because they just disappear.
http://www.supportforum.philips.com/...ll=1#post41509
Bee Movie in blueray is real bad as we can't follow bee antennae.

Anyway, I will try to find a source that can be shared with you at philips.
And possibly also post the result with my HD camera, just in case.
I begin to know when this will happen.

Also while playing, any source in the background, leaving the grayish setting window ON (the one to select the OFF/MIN/MAX setting for a given parameter), will most probably show you bad corners and bad sides of the window. In that case the source of the window is.... philips menu.

Don't you have some reference videos to test&develop HDNM ?

Hi Manuj.


Could you please confirm to me what model you have?

I can understand your frustration, and yes we do have videos, but these are mainly from same people. Some of you have been very good posting detailed, this is also the reson why i said most of you and not all.
The info mrb1972 is very precise info that we can check on.
If you have a specific scene from Bee movie, example can be; around 30 min in you can see that we can't follow bee's antennae.

Regards,
Benedickte

[majorusa]

Hi All.

I would need some more information from most of you guys.
could you all please provide me with following:

1.What files are you experincing the juddering (movie, scene)?
2.What source do you use (BD, broadcast, HD, SD, USB)?
2a. If Bluray, what model/model number is this?
What settings are used?
3.Which input (HDMI-?, USB, IP)?
4. Please confirm you have updated to the latest SW (150.48.9)


Best regards,
Benedickte

Benedikte, I am very dissapointed. After so much time, so many posts you came back with the same BS.

I will answer though but rest assured that I will start giving bad reviews with links to the youtube videos posted here that shows the issue very clear.
1. All files, including TV, internet, youtube, Philips TV menus, etc.
2. all sources produce the same issue.
2a. LG BDP 620
3. all digital inputs
4. 150.48.13 - but according to your change log the firmware 150.48.9 does not improve picture so what is the point in asking it?

Please stop this nonsense. The fact that you are reading about this bug from few people is because there are few people writing on this thread which is misplaced in the reviews section. Please read also the FW thread.

I gave you several videos showing the issue. How many videos more do you need. 10, 20, 100? Give a number, I will upload them on youtube with the Title, "Philips TV 6007 series, faulty picture" then who will search Philips TV will find 100 videos with this issue.

Have you tested the youtube link? I will post it again:
http://www.youtube.com/watch?v=bDzcn...ure=plpp_video

It is not extreme. It shows some vertical lines moving on the screen. The HDNM cannot make those lines fluid?

I have the feeling that all that you do there is to postpone indefinitely the solving of this issue. Please prove me wrong.

[Manuj]

Hi Manuj.


Could you please confirm to me what model you have?

I can understand your frustration, and yes we do have videos, but these are mainly from same people. Some of you have been very good posting detailed, this is also the reson why i said most of you and not all.
The info mrb1972 is very precise info that we can check on.
If you have a specific scene from Bee movie, example can be; around 30 min in you can see that we can't follow bee's antennae.

Regards,
Benedickte

I have a 47pfl6007.

Yes, I am very frustrated, and still was yesterday evening when again deciding if I was the bad guy asking too much.
Finally no, TV is real bad and by far my smartphone is best in that item (it keeps the details!!).
I did not film because there was nothing new from what was posted here in this thread.
I am not stuck andlooking at 2 cms from the TV.

I have tried 3 different players (including the one embedded in the TV), usually I am streaming, but I also tried several time with a PC with local file. I then found out that several people had reported the problem here and that the TV had the defect.

In bee movie it takes a few seconds to see the problem (as in other films, animation are worst in them because thin lines and edges are always present).
First 10 minutes are real bad, moving background makes all details disappear. There is a scene when Barry gets into a car. This is a close view of the 2 bees, moving scene = antennae stuttering.
At around 7:00, when pollen boys are coming, the camera is going around Barry and his friend (from the back of them). The antennae fully disappear.
At 18:30, the tennis ball is going up in the sky... and also disappears/judders/stutters.
The scenes with bees flying around are just bad.

Animation films in 3D are just very bad.

Anyway, if I film and post on youtube, you'll see the same as Majorusa posted with vertical lines. You can get the original video (he posted the link).

Again we are not talking about extreme scenes at all, and it is hard for us to believe that developpers don't see that problem. I also feel the move from Philips is just to postpone this item.

As you have never objected with the videos posted (by gstan80 and Majorusa mostly) for the last 3 months, we had the clear understanding that this motion judder was in a confirmed status on your side. And it was stated that rpoblem was escalated to Development and that time was required to find a fix (Juan post).

Problem is reported in many different video forum.
We have also asked many times about a status about that item (more that 30 times). And we never got a clear answer, except now about providing scenes to report the problem.

[HDM]

I have a 42pfl6007. If you use the child series Umizoomi or Dora as an example then you can see
how bad the PNM etc. is. Look at the horizontal movements in this series which occurs all the time.

Regards,
HDM

[StephanS]

i do not have problem on my tv??? just set PNM to minimum or maybe even off. this works great for me, picture is great.

[sejmon]

Benedikte, I am very dissapointed. After so much time, so many posts you came back with the same BS.

I will answer though but rest assured that I will start giving bad reviews with links to the youtube videos posted here that shows the issue very clear.
1. All files, including TV, internet, youtube, Philips TV menus, etc.
2. all sources produce the same issue.
2a. LG BDP 620
3. all digital inputs
4. 150.48.13 - but according to your change log the firmware 150.48.9 does not improve picture so what is the point in asking it?

Please stop this nonsense. The fact that you are reading about this bug from few people is because there are few people writing on this thread which is misplaced in the reviews section. Please read also the FW thread.

I gave you several videos showing the issue. How many videos more do you need. 10, 20, 100? Give a number, I will upload them on youtube with the Title, "Philips TV 6007 series, faulty picture" then who will search Philips TV will find 100 videos with this issue.

Have you tested the youtube link? I will post it again:
http://www.youtube.com/watch?v=bDzcn...ure=plpp_video

It is not extreme. It shows some vertical lines moving on the screen. The HDNM cannot make those lines fluid?

I have the feeling that all that you do there is to postpone indefinitely the solving of this issue. Please prove me wrong.

Same problem by me on model 42pfl6097 with latest fw!!
very disappointed with 1000€ worth philips.:/

[majorusa]

i do not have problem on my tv??? just set PNM to minimum or maybe even off. this works great for me, picture is great.

What model is your TV?

Can you test this video on your ty?
http://www.youtube.com/watch?v=bDzcn...ure=plpp_video

Thank you.

[Manuj]

I recorded with my 1080p HD cam yesterday evening. I was mad keep seeing so many problems, and still feel that Philips is not supporting.

Anyway here is a sample.
Anennae of the boss (seen from the back) just disappear as the "pollen boys" are flying away.
At the end the bees are not sharp at all (look when they are going upwards, for instance the left/bottom bee)



PLEASE compare with original 1080p clip.
Anyone can get the original clip here, and test on their own TV : 1080p clip of 6 minutes
Video on usb stick, TV player used (but same problem with any player and source)

Vertical lines just reveal the problem (or non moving objects on motion background). But the lack of sharpness is always present.
I will post other videos.

Edit for philips before they ask : performed with 150.48.13 firmware (no modif in service menu)

[Manuj]

Will you be able to find original screenshot versus TV bad output ?
The problem can even be seen on these small thumbnails !!!!





Also watch the bees that slightly disappear (as they are moving fast, the sharpness is totally missed out. The smaller the object (lines), the worst the outcome is for your eyes.

PICASA photo album for more

[Manuj]

So look at the photo with both original and TV output.
I went to that scene because I could see the bees (next to the tree) disappearing live (flickering).
At quite a few places, you can see that details are missing/replaced by "slow moving" pixel colors next to "fast moving" pixels.
So the problem is not my Camera even if, for sure, it is an addition to TV for comparing the quality.





PICASA photo album for more

Now Benedickte, should I keep posting ?
I have non-professional tools and I hope your development team has.

I'd like a fix for this, or a 100% refund.
Thanks for your swift answer.

Edit :

Here is the video :
=> 0:15 for missing left arm of Barry (the Bee).
=> 0:30 for flickering/missing bees (above picture as screenshot)



Anyone can get the original clip here, and test on their own TV : 1080p clip of 6 minutes

[Manuj]

Fast motion of the whole scene





In that example I want to show about the "feeling" I have that everything gets blurry when in motion.
It is not like losing a clean edge/object, but everything looks just bad on the TV.

I'm done unless Benedickte, or whoever wants at Philips, is asking for more.

I invested personal time in this (apart from my cash to buy this panel), I think I owe some feedback from Philips.

[aise]

i watched the bee clip on my 8007 and antennas didn't dissapear. latest firmware.

[majorusa]

i watched the bee clip on my 8007 and antennas didn't dissapear. latest firmware.

It is a 6007 issue, not 8007.

[aise]

i know it's 6007 issue. wanted to know how 8007 would behave in the same situation.

[majorusa]

Thank you for your input. Now is very clear for me that the issue is located to the 6xx7 series. I hope that for Philips is clear too and they will take some action. It is more than a month since Rafe post concerning the fact that the tech guys are investigating this, we are two firmwares down the road and still no solution.

This issue is affecting a lot of TV sets. I escalated this topic on several other forums and to Philips Romania. Let's see what is this leading to.