FW 000.140.023.000 problem?

[theflyer1972]

hello,
I have a problem on TV 37pfl7605h/12 (FW 000.140.023.000).
I downloaded some video (. Mkv) but I can not hear audio, I can see the video
I see the video from USB, of course works on PC

MEDIA INFO:

General
Complete name : F:\V.1x07.John.May.ITA-ENG.720p.WEB-DL.Mux.x264-NovaRip.mkv
Format : Matroska
File size : 1.39 GiB
Duration : 41mn 26s
Overall bit rate : 4 818 Kbps
Encoded date : UTC 2010-10-09 08:12:03
Writing application : mkvmerge v4.0.0 ('The Stars were mine') built on Jun 6 2010 16:18:42
Writing library : libebml v1.0.0 + libmatroska v1.0.0

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L3.1
Format settings, CABAC : No
Format settings, ReFrames : 2 frames
Format settings, GOP : M=2, N=25
Muxing mode : Container profile=Unknown@3.1
Codec ID : V_MPEG4/ISO/AVC
Duration : 41mn 26s
Bit rate mode : Variable
Bit rate : 4 146 Kbps
Width : 1 280 pixels
Height : 720 pixels
Display aspect ratio : 16:9
Frame rate : 25.000 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.180
Stream size : 1.20 GiB (86%)
Color primaries : BT.709-5, BT.1361, IEC 61966-2-4, SMPTE RP177
Transfer characteristics : BT.709-5, BT.1361
Matrix coefficients : BT.709-5, BT.1361, IEC 61966-2-4 709, SMPTE RP177

Audio #1
ID : 2
Format : AC-3
Format/Info : Audio Coding 3
Mode extension : CM (complete main)
Codec ID : A_AC3
Duration : 41mn 26s
Bit rate mode : Constant
Bit rate : 192 Kbps
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 KHz
Bit depth : 16 bits
Video delay : 28ms
Stream size : 56.9 MiB (4%)
Title : ITA
Language : Italian

Audio #2
ID : 3
Format : AC-3
Format/Info : Audio Coding 3
Mode extension : CM (complete main)
Codec ID : A_AC3
Duration : 41mn 26s
Bit rate mode : Constant
Bit rate : 384 Kbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz
Bit depth : 16 bits
Stream size : 114 MiB (8%)
Title : ENG
Language : English

[Philips]

This firmware is not for the 7000 series then? If not, when will the 7000 firmware update be available to fix the shutting down issue? Warm regards, Rob

New firmware for the 7000 series is expected within 1 to 2 weeks (don't quote me on that please.....).
As soon as it is available, we 'll let you know here.

[hippie67]

hello,
I have a problem on TV 37pfl7605h/12 (FW 000.140.023.000).
I downloaded some video (. Mkv) but I can not hear audio, I can see the video
I see the video from USB, of course works on PC
....

Did you check this: http://www.supportforum.philips.com/...ighlight=codec ?

[theflyer1972]

Did you check this: http://www.supportforum.philips.com/...ighlight=codec ?

yes
.mkv MKV H.264 1920x1080p 24 20 HE-AAC, AC3, MP3, PCM Yes

yes is compliant ! (or not)

[vgerwen]

Hi TheFlyer1972

With which tool do you analyse these mkv files. I have an MKV file which plays well on the 37PFL7605 but when I play the same file on my HTS9520 this HTS crashes and only a power off/on works

[theflyer1972]

Hi TheFlyer1972

With which tool do you analyse these mkv files.

with mediainfo tool
http://mediainfo.sourceforge.net/it

and this is the link to the video file if we want to test
http://forum.tntvillage.scambioetico...st&id=12318953

[theflyer1972]

MOD any news about it ? (audio problem)

[berkal]

A video says more than 1000 words, see http://www.youtube.com/watch?v=Z_n4hbnMAMQ
for the problem with the 37pfl7605/H12 and SW version 000.140.023.000.

Disconnecting the ethernet cable helps.
Reinstalling the factory settings and re-install all channels (digital and analog) solves the problem, but for how long ?
Suggestion: maybe our DVB-C provider changed some channels on the cable ??
Looking forward to the new firmware release, as promised !

Latest update: The TV has worked for 1 week without problems, but now the problem re-occurred again:
After pressing the 'Home' button, selecting Net TV, the TV started with black screen/reboot again.
Watching is still possible, but after some minutes, the black screen/reboot occurs.
After disconnecting the Ethernet cable, we watched TV for 0.5 hour or so, watching 1 channel without interruptions.
Then we switched off the TV with the remote control: The TV switched off, but after a little moment (half a minute or so) switches on spontaneously !? This behaviour repeatedly occurred, so we use the mains switch now.

I think it is inevitable to restore factory settings and re-install all channels (and re-register at NEt TV etc..) to use the TV for another week. I expect Philips makes progress with the firmware update, please ?

[JuAn]

Great piece of work Berkal! Indeed very clear story, but also very annoying these bugs !
I hope the new FW will be released soon, hardly can wait....

[ariester]

A video says more than 1000 words, see http://www.youtube.com/watch?v=Z_n4hbnMAMQ
for the problem with the 37pfl7605/H12 and SW version 000.140.023.000.

Disconnecting the ethernet cable helps.
Reinstalling the factory settings and re-install all channels (digital and analog) solves the problem, but for how long ?
Suggestion: maybe our DVB-C provider changed some channels on the cable ??
Looking forward to the new firmware release, as promised !

I had the same problem with my 46pfl7695h with 000.140.023.000.
The difference is that i have a external hd-tv tuner re-installing the channels is no solution for me.
I installed the 140.25 .0 firmware version for the 8000 series and it works !!
very strange that this firmware works on the 7000 series but can't be find by the official firmware for the 7000 series.

my problems are solved

[Bikeman1972]

Is it safe to install software for the 8000/9000 models on the 7000-serie? Do al functionalities works fine? No errors?
Because with an LCD which is restarting over more 45min before is working normal is very annoying.
When is the new software for the 7000-series released ??

[Philips]

Is it safe to install software for the 8000/9000 models on the 7000-serie? Do al functionalities works fine? No errors? Because with an LCD which is restarting over more 45min before is working normal is very annoying.
When is the new software for the 7000-series released ??

Dear all,

Philips strongly advices to only use dedicated software in your TV !

18-Nov.:
For the 7000 series (2010), new software 140.25 is available, check here!

Please upgrade your TV and start sharing your experiences here ....

[berkal]

After installing SW release Version 000.140.025.000 (18 Nov 2010), the problem is not seen anymore.