[Tips & Tricks] Connecting to Net TV ("Philips server not found" message)

[Toengel]

Hi,

also restart your router and power off both the TV and the Router for 2-3 minutes

Toengel@Alex

[HADES59]

I cleared net tv cache 3 times
nothing

[Toengel]

Hi,

what about unpluging router and TV from power supply?

Toengel@Alex

[HADES59]

Ever done, now after first screen (connexion) i have "inscription en cours" (signe on)

It seems to be connected but nothing happens ....since ten minutes

I switched off all from AC....replug all......and the same message appears "inscription en cours"

[Chrissie18]

Sound to me same as all the pre release 140.40...
But indeed: did the TV get an IP addres (can be found under Home ¦ Setup ¦ Network Settings ¦ IP configuration.
Otherwise contact local Philips help desk, as they can help you and see if the TV can reach the server anyway.
At least that is what they did with me...

[HADES59]

The Network config in setup seems to be good,
IP adress, DHCP, DNS...all is OK
STEP 2 connexion screen is OK
STEP 3 after a few seconds "Signing Time out" or "Server not found - Try later"

[JosH]

My 32PFL9606h/12 worked including netTV, until I installed the blu-ray BDP5200/12. Now netTV only works on the BDP and my previous recordings on an external HD cannot be fount. The complete device seems to be missing.
So at first I was happy but now I am lost.
The latest software is installed through USB and both have WiFi connection only it isn't really working. I have also completely reinstalled both reset my network and have no idea if it will ever work again.

[DaWanderer]

All,

have now the message could not connetc to the server if i try to connect to the Net-tv via my BDP8000/12
it worked very good till Half December 2011. i have entered agian my web key for the WiFi connection bud there is no resuld.
i can see that there is a connection via my router to the BDP8000/12 i have a 4 bar recieve of the signal and all IP numbers are filled in.

Have installed the latest Firmware 1.6

like to have the Net-Tv back on my Philips Blue Ray

DaWanderer
Haarlem
The Netherlands

[sook]

HI

I have a 37pfl8404 which got a new SSB last week. So i tried NETTV and found out it isnt working. Just the "3 screen" with a stop button and no more. When checking for updates it says that it cant connect to the Philips server. I then started reading this thread and discovered the 123654 menu. It show 00PF0000000 for model. The 2nd line just shows xxxxxxxxxxxxx. What should i do to have this fixed ??

[Toengel]

Hi,

call service again - they need to program the SSB correctly.

Toengel@Alex

[sook]

Hi,

call service again - they need to program the SSB correctly.

Toengel@Alex

Allright thanks for the reply. Can they do that remotely or...?

[sook]

Ok thanks for the reply. Can that be fixed remotely or ??

[Toengel]

Hi,

no.

Toengel@Alex