[Tips & Tricks] Connecting to Net TV ("Philips server not found" message)

[Philips - Mark]

Dear Philips,

Great news ! But.... why is this new version ONLY available as download and install via USB and NOT as update via the TV set ? It is so annoying that the TV set itself keeps "saying": no new firmware while there actually is new firmware available.

This by the way also applies for the HTS's.

Thank you !

Fair point, but also to be able to receive the automatic upgrades you first need to be able to connect.
If we get good feedback on this new software I will be happy to recommend this software for distribution via automatically upgrade. Please confirm your successful manual upgrade and please keep reporting issues.

[Toengel]

...and please keep reporting issues.

Hi,

well - here we go: http://www.supportforum.philips.com/...mware-(TV550R1)

;-)

Toengel@Alex

[Toengel]

Hi,

I can confirm, that firmware 140.40 fixed the (my) Net TV / IP-EPG issue - thank you Philips!

Toengel@Alex

[Lassy]

I've just received an email from Technorep with a link to the latest NetTV software Q5551_0.140.40.0 for my 46PFL7605

I'll test it tonight.

[Chrissie18]

This is actually the same file as can be found on the support site of the TV, but it is nice service for those that do not browse these forums day and night..
Speaking of nights, while I was comparing the two files I saw this:

Q5551-0.140.40.0

Generation date:
11/08/2011 23:34:41

Wow! Either someone needs to reset it's development PC's clock or they were really working hard...

[Toengel]

Hi,

or this is a daily build system which starts at 11 pm... ;-)

Toengel@Alex

[Chrissie18]

Yeah.. thought of that one, but I wanted to keep it 1 positive and one other...

[f14driver]

I can confirm that the issue is fixed on the 7XX5 series.
Recieved a download link from technical support today, installed it and net tv and epg are working correctly again.
Only issue remaining is sounddrops on switching from external devices. (time clocks or other electrical switches.)

[Lassy]

I still have problems with connecting to the Net TV server after updating the software. I've maged it ones but it took very long. Now I don't get any connection what so ever...

Edit: now I do get connection to NetTV. It probably takes some time before it works as it should.

I still can't get IP EPG working though (CI+/Ziggo)

[tolgaakcan]

Must be some kind of a defect. You should talk to service center.

[Lassy]

Must be some kind of a defect. You should talk to service center.

I already did. They said this update should have been the solution...I'll contact them again.

[bta]

Hi

at my TV Set (7605H/12) the 140.040 FW is the solution to improve the connection to NetTV.
(Now I have fun with NetTV again.)

regards
bta

[Chrissie18]

Don't try to open NetTV just after the TV has been turned on.
It takes a while to initialze. Try again after one or two minutes.
I've updated Friday and after reading your post I tried to check this (second time of using NetTV after the upgrade) and again it stayed a long time at 'connecting...'.
But after selecting cancel and then waited a minute, it worked right-away...
Chris

[HADES59]

Hi, (sorry for my English)

It worked fine until last Monday 03/10/11

Now, i can not get access to Net TV portal with my LCD or my Bluray (connected in ETHERNET RJ45 cable with my NUMERICABLE Wifi router)

My network seems to be Ok,

There is no new software’s updates using search menu in SETUP

I’ve cleared NET TV memory, Router’s Firewall is Off

DLNA works fine between TV/Bluray and all my PC and notebook to share movies….(WMP on VISTA)

I have always the messages : “Signe on time out” on the BDP 5100 or “Philips server not found” on 42PFL

No more NET TV homepage, just “running balls”

Please, tell me what to do


42PFL8404/12
Q5481-0.26.78.0


BDP5100/12
SW : 1.57

[DerShortyy]

Please, tell me what to do

Hi Hades,

first of all, please try to reset the NET TV cache. You will find that option in the network settings. Maybe just try first with your TV...
If that won´t help please get in touch again!

Best regards