Experience thread - FW v2.xx - for 3xx7 series - 2012

[Philips - Benedickte]

Hi all.

Please share your experiences with this new SW version here in this topic. Channeling your input will make it easier for users to search and find relevant info.

Remarks
- Due to our global IT structure, there might be a delay in the uploading/synchronising of new SW releases (and their release notes). Please, have a little patience if you cannot immediately see the new files on our web pages and try 1 or 2 days later.
- Make sure
- After upgrading your TV it is advised to perform a "cold start": unplug the TV from the mains for 2 minutes before starting again.

Rembere the different platforms/ models got different software.So make sure you download and install the right one.
Date Published: 2012 - 08 - 23 .

1. 3000H/3200H – T911E_2.15
2. 3000T – T912E_2.07
3. 3000K – T913E_2.10
4. 3500H/3800H/S35H – T921E_2.12
5. 3500T/3800T/S35T – T922E_2.08
6. 3500K/3800K – T923E_2.13
7. DVD Combi – T933E_2.02_R20G


Changelog:

• Onscreen [Help] content update.
• Russian OSD translation errors are corrected.
• Changed the default [Visual impaired] option from on to off.
• Channel list update message pops up after switching channels.
• Missing satellite channels. (Only applicable to country, Germany)
• Unitymedia cable provider option is added to the DVB-C installation cable provider list. (Only
applicable to country, Germany)
• TV does not response to the remote control when you switch to France 24 or Balkan TV channels via
Teledünya digital service provider. (Only applicable to country, Turkey)
• Picture freezes and TV does not response to the remote control when you switch to Mezzo channel.
(Only applicable to country, Serbia)


Best regards,
Benedickte

[Toengel]

Hi,

what are S35 devices? Can you give an example (link)?

Toengel@Alex

[Bombos3]

Hi,

Software in my TV isn´t good. I made a update, so it´s too slow (everything), but the biggest problém is, that it can´t record the TV channels. WHY? It have got a USB and RJ45, the customer can connect USB HDD/Flash disk etc. Do you can repair it in the next SW update?

Thanks for answer

[Toengel]

Hi,

I think, you can only make timeshift... no recording...

Toengel@Alex

[Bombos3]

Hi,

I think, you can only make timeshift... no recording...

Toengel@Alex

Unfortunately no, I can´t record and use TimeShift. The TV have really bad software. It can´t be "SmartTV", only just "bad classic TV".

[Philips - Benedickte]

Hi,

what are S35 devices? Can you give an example (link)?

Toengel@Alex

Hi Alex.

An S35 device is a small screen TV in 3500 series.

Some of the S35 TV's are:

19PFL3507H/12
22PFL3507T/12
22PFL3517H/12
24PFL3507T/12
19PFL3507T/60
22PFL3507T/60
22PFL3517T/60
24PFL3507T/60


Hope this makes it more clear.

Regards,
Benedickte

[Philips - Benedickte]

Unfortunately no, I can´t record and use TimeShift. The TV have really bad software. It can´t be "SmartTV", only just "bad classic TV".

Hi Bombos3.

This TV is a TV with Youtube and internet connection so you can browse files over your network from you other devices.
This model does not support record and TimeShift.

Best regards,
Benedickte

[mjfunky]

Hello,
I would like to know if latest (2.15 i think) version of firmware allows to watch .mkv files?

[mirnospavaj]

Any chance to see new application in new firmware, net TV, fb, Internet browser perhaps, for 3500 series

[Bravucon]

42PFL3527H/12

Browse Network section:

"cannot find the server".

Sometimes, when I change from static IP to DHCP or DHCP to Static IP I reach the DLNA server and can browse into my DLNA LInux server.

Playing movies: Frecuently TV reboots while its playing movie from USB or DLNA(when I get..) Formats avi , mkv,etc.Then I use to retry the same movie and no problems

Not problems with another DLNA compatible devices in my house.

-Display Aspect Ratio issue playing avis or mkvs.










Current Main Software: T921E 2.12
MAC: 18 8E D5 47 D6 1E

[uma350]

Hi,
I have a 42PFL3527H/12 LED LCD TV.
I have some problems with my product.When I plug in a hard drive to my TV by USB connection and try to watch a movie (some avi formats), TV freezes and TV does not response to the remote control in any way.Unfortunately solution is to disconnect the power of the TV and connect it again.I installed the latest software to my TV so I guess its not about the old software.
What can I do to solve this problem ?
Thanx..

[glide]

Hi, I have a 24pfl3507, the software is painful. It does not support many mkv files, both audio and video. In addition, the media player does not choose the audio track in multi-track files. It choose the first track but often it isn't the record of my language. The player doesn't support dts audio. Can be remedied with a firmware update? I have a mac and the only working mediaserver for dlna is Twonky, but it is a fee, you can have a free server?
I am very disappointed, I'll never buy a philips tv

[katilina]

I got my 37PFL3507H/12 with T921E 2.05, so I wanted to upgrade the sw and downloaded T921E 2.12.

Did as instructed: copied the new sw to USB stick, unzipped it. Turned TV off, plugged the USB stick in, turned TV on, started with the sw update.

The process hangs at about half of progress bar for more than an hour now.

Do I unplug the USB? The TV? Wait until...?

[Philips - Benedickte]

I got my 37PFL3507H/12 with T921E 2.05, so I wanted to upgrade the sw and downloaded T921E 2.12.

Did as instructed: copied the new sw to USB stick, unzipped it. Turned TV off, plugged the USB stick in, turned TV on, started with the sw update.

The process hangs at about half of progress bar for more than an hour now.

Do I unplug the USB? The TV? Wait until...?

Hi Katilina.

What I would advice you to do is set TV in standby with remote control, unplugg TV for about 5 min, take USB out. Reformat USB, then put the unpacked file only on the USB stick. You can also try another USB stick.

Best regards,
Benedickte

[novcze]

Hello Philips,

can you make Headphones volume option accessible in less then 12 steps? It isn't very user friendly, force user to push buttons on remote control 12 times just to set headphones volume.
I have solution, on remote control is button named ADJUST, you can make Headphones volume option accessible under that button, thank you.