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  1. #31
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    Thumbs down

    Quote Originally Posted by Toengel View Post
    Hi,

    new firmware available:

    T911E_2.18 (Date published: 2013-02-06) – before 2.15
    T912E_2.09 (Date published: 2013-02-06) – before 2.07
    T913E_2.13 (Date published: 2013-02-06) – before 2.10
    T921E_2.15 (Date published: 2013-02-06) – before 2.12
    T922E_2.11 (Date published: 2013-02-06) – before 2.08
    T923E_2.16 (Date published: 2013-02-06) – before 2.13
    T933E_2.04 (Date published: 2013-02-06) – before 2.02

    Toengel@Alex
    For the 19PFL3507 this only improves the DVB-T/C zap to a fairly comfortable level. My much older Dreambox zaps way faster.

    Much work need to be done since, all other bugs/annoyances still exist:

    * Many buttons on the remote carry quite useless functions (like the red or green buttons), while functions that would be used quit often are still buried deep into the system menu:
    - sleep-timer
    - headphone level

    * DVB-T signal strength meter still annoyingly disappears completely after a few seconds if you try to install the TV in a new place.

    * YouTube:
    no way to adjust the video settings (no access to the video or audio profiles)

    * DLNA / USB playback:
    - active video profile settings are messed up (contrast way to high) after selecting more than one video-file from USB or DLNA
    - the correct (pixel) aspect-ratio flag in video files is still ignored; 21:9 or 4:3 video is still stretched to the full extend, which means that the picture is always distorted. The size-button on the remote is totally useless here.
    - still no options to jump in time with USB or DLNA video playback
    - for some strange reason in DLNA mode, at the end of a video file, the TV sometimes jumps back to about 1 or 2 minutes into the beginning of the same file instead of starting at the beginning of the next file. Unclear if this is a bug of Twonky or the TV firmware.
    - although Twonky works fine (btw... the version on the Philips support site is outdated), Plex Media server support would be much better. Especially since Twonky does not support live transcoding (which is necessary since DTS sound needs to be transcoded into plain Dolby surround stereo for this TV).
    Last edited by PBE; 02-11-2013 at 02:34 PM.

  2. #32
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    Angry

    Quote Originally Posted by Toengel View Post
    Hi,

    new firmware available:

    T921E_2.15 (Date published: 2013-02-06) – before 2.12
    Toengel@Alex
    hi I have only freeze image on all channels with 24PFL3507H, firmware 2.15, the quality signal is 90% in DVBT France.

  3. #33
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    Is there any update on the agenda? I would love to be able to control the headphone volume with the remote control buttons. That is my main problem with the my 46PFL3807

  4. #34
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    Quote Originally Posted by glide View Post
    Hi, I have a 24pfl3507, the software is painful. It does not support many mkv files, both audio and video. In addition, the media player does not choose the audio track in multi-track files. It choose the first track but often it isn't the record of my language. The player doesn't support dts audio. Can be remedied with a firmware update? I have a mac and the only working mediaserver for dlna is Twonky, but it is a fee, you can have a free server?
    I am very disappointed, I'll never buy a philips tv
    Hi, I have a 22pfl3507, the software is painful, to slow, between channels it take's to many seconds. The player doesn't support dts audio. Why? Can this be fixed with a firmware update? When? I am very disappointed too. I think I don't buy another philips tv, and I have two. I hope Philips fix these problems in a short period of time.

  5. #35
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    I have a 32PFL3517T and am in the England, UK. The changes in v.2.11 are reported as only affecting the Turkish and Romanian territories so is there any benefit in risking an update to this version?

    thanks

  6. #36
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    i am really fed up with the 42PFL3507K. i wish i had never bought it.

    zapping is painfully slow, tv often becomes unresponsive where only pulling the plug helps, TV guide is so slow i am not using it any more, DNLA works ... sometimes... but crashes the tv more reliably than showing files, again very slow on DNLA file browsing... so slow it can take up to 30 seconds to show a directory that contains 1 file.

    but what annoys me most of all is the fact that the networking settings are beyond painful. first off, wireless passwords are not stored, hostname is not transmitted, TV always shows up on router as hostname unknown.
    and win7 can not find and show the TV in the network devices list despite ps3 media server and twonky finding it quite nicely as a renderer.

    in short... really shitty experience. will not buy again.

  7. #37
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    I have 32PFL3807T/12 and what bugs me most is that slow and stupidly organised EPG and slow remote control response, if it even responds at all.

  8. #38
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    Quote Originally Posted by paulo51 View Post
    Hi, I have a 22pfl3507, the software is painful, to slow, between channels it take's to many seconds. The player doesn't support dts audio. Why? Can this be fixed with a firmware update? When? I am very disappointed too. I think I don't buy another philips tv, and I have two. I hope Philips fix these problems in a short period of time.
    I am very disapointed with Philips and i wish i had never bought my TV, because there are others without the problems that i have and i feel that Philips dosen't make nothing to resolve them. I think that from march til now (end of june) is suficient to resolve the problems... I am still waiting... and very, very disappointed. And it's a shame that no one from Philips respond's our posts.
    Last edited by paulo51; 06-28-2013 at 12:09 AM.

  9. #39
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    very disappointed with support



    This is the Last time I bought Philips TV and i'll recommend to my worst enemies.

    - The software is painful, changing channels is a torture, that takes a long time to respond.
    - Video media player doesnt respect aspect ratio.
    - No DTS support.( not so important but nowdays is basic)
    - etc (read all bad feedback from other owners)

    No interest in fixing a lot of bugs in software.

  10. #40
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    Unfortunately my experience is also mixed:
    - youtube is terribly slow
    - originally expected more network functionality
    - zapping is slow
    - when listening to a radio station a terrible bar comes up saying this is a radio station. No easy way to mute this
    - I often get messages that an update is available and that the tv will update in standby, but there is no update; I am already on the latest sofware (actually I got this message even right after updating to the latest version).

    I own 3 Philips TVs but this one is the worst of the 3.

    Frans

    PS: anyone an idea if the open source components can be downloaded from somewhere?
    Frans

  11. #41
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    Thumbs down Buggy, slow and lack of important functionality

    Like most other's in this forum - I'm disappointed with the software, it lowers the value of the TV by at least 50% ( I have T912E 2.07)
    - It's very slow.
    - I can't update through internet, even though I get IP address, I have to update manually with USB
    - I can't watch media files through LAN although everything indicates it should be possible
    - Sometimes the TV just turns on in the middle of the night, waking everybody up
    - Sometimes the TV is impossible to start, in some Zoombie state
    - The headphone volume cannot be adjusted easily, it should be possible to tie it to the main volume so it can be controlled with the remote, for those who use headphones-output to connect an external amplifier
    - I have figured out how to create a favorite channel list (possible, but to tricky!) but it seems impossible to set the order of the favorites(?) e.g. to really make "channel 9" be at position 9. Other TV's have this feature, it's pretty important.

    And why do we have to send a (physical) letter to get the sourcecode? Why not make it downloadable online? Not that I think I would have time to work on it, but maybe chances are that someone else would fix the bad bits.

  12. #42
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    Hello Philips people...

    Can you PLEASE build a newer, better firmware for my 32pfl3517 TV?
    I installed the lastest version, but still the TV acts horrible.

    I use it on Ziggo Digital cable, and I am very unsatisfied with the TV's performance.
    - on HD channels vision has small delays, but sound is not delayed. It looks very strange and unnatural
    - changing from one channel to another is terribly slow
    - EPG? Better not to use it, sometimes it is very hard tot get out of it
    - Even teletext is annoying: somtimes you can't enter three digits before it timed-out
    > this may be related to the smartcard bus: when looking at my PVR via Scart (RGB), Teletext is (in most cases) good in response <

    I think I can go on for a while, but that does not help I'm afraid. After many years of Philips TV's in my home I'm really sick of it. I think my next TV will definately not be a Philips :-(

  13. #43
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    Just found that a new firmware is out (T921E_V2.16):

    T921E_2.16 (Date published: 2013-10-22)
     Romania: characters display is incorrectly in EPG menu.
     Hungary: channels are mixed.
     Ukraine: Incorrect switching from DVB-T2 signal to USB.
     Russia: When user uses Irdeto CAM (Cam connected into TV) and they tried to use USB, they could see the message: Signal is missed
    Last edited by marcogancio@tiscali.it; 10-26-2013 at 05:48 AM.

  14. #44
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    Hi,

    correct - firmware for all 3xx7 TV series:

    T911E_2.19 (Date published: 2013-10-22) – before 2.18
    T912E_2.12 (Date published: 2013-10-22) – before 2.09
    T913E_2.17 (Date published: 2013-10-22) – before 2.13
    T921E_2.16 (Date published: 2013-10-22) – before 2.15
    T922E_2.12 (Date published: 2013-10-22) – before 2.11
    T923E_2.17 (Date published: 2013-10-22) – before 2.16
    T933E_2.05 (Date published: 2013-10-22) – before 2.04

    Changelog:
    • Romania: characters display is incorrectly in EPG menu.
    • Hungary: channels are mixed.
    • Ukraine: Incorrect switching from DVB-T2 signal to USB.
    • Russia: When user uses Irdeto CAM (Cam connected into TV) and they tried to use USB, they could see the message: Signal is missed


    It's suggested to pull power cord for 2-3 minutes after the update was successful (after update, shut down, wait 2 minutes, pull power cord, wait 2 minutes, replug power cord, wait 2 minutes, start TV).

    Toengel@Alex

  15. #45
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    Would you PLEASE fix these stupid performance issues? A year later and no improvement on user-friendliness. Next TV will be Samsung or JVC or LG. But not Philips or whichever this brand will be in future. Now that it is sold i mean. Ah, Funai... Had bad experiences from that manufacturer already.
    Last edited by ZomBiE8192; 11-29-2013 at 02:18 PM. Reason: Adding

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