Results 1 to 7 of 7
  1. #1
    New Member
    Points: 167, Level: 2
    Level completed: 17%, Points required for next Level: 83
    Overall activity: 0%
    Achievements:
    31 days registered100 Experience PointsNew Achievement!

    Join Date
    Oct 2012
    Location
    Kiev/Ukraine
    Posts
    5
    Points
    167
    Level
    2
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    Exclamation YouTube is not working after update

    Hi. The YouTube app is not working on my new 40PFL5007H/12. After I tried to activate the app in first time - request to update appears, and after the updation I can see only black screen with big YouTube logo in center. I also tried to delete the app and install it again but with no effect. Please help me with this issue.

  2. #2
    Diamond Member
    Points: 51,160, Level: 70
    Level completed: 1%, Points required for next Level: 1,390
    Overall activity: 100.0%
    Achievements:
    Recommendation Second ClassTagger First ClassOverdrive1000 Experience PointsNew Achievement!
    Awards:
    Posting Award

    Join Date
    Oct 2010
    Posts
    6,031
    Points
    51,160
    Level
    70
    Thanks
    156
    Thanked 174 Times in 155 Posts
    Rep Power
    10
    Hi,

    please check the support website for the latest firmware 93.0 and install it. Then delete NetTV memory and try again.

    Toengel@Alex

  3. #3
    New Member
    Points: 167, Level: 2
    Level completed: 17%, Points required for next Level: 83
    Overall activity: 0%
    Achievements:
    31 days registered100 Experience PointsNew Achievement!

    Join Date
    Oct 2012
    Location
    Kiev/Ukraine
    Posts
    5
    Points
    167
    Level
    2
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Hi Toengel,
    I tried to update firmware through Internet and got the message that the latest is already installed. Should I try the same via USB drive? Will be there any difference?

    p.s. Please advice me how to delete NetTV memory?
    Last edited by Ukraine; 10-29-2012 at 08:17 AM.

  4. #4
    Diamond Member
    Points: 51,160, Level: 70
    Level completed: 1%, Points required for next Level: 1,390
    Overall activity: 100.0%
    Achievements:
    Recommendation Second ClassTagger First ClassOverdrive1000 Experience PointsNew Achievement!
    Awards:
    Posting Award

    Join Date
    Oct 2010
    Posts
    6,031
    Points
    51,160
    Level
    70
    Thanks
    156
    Thanked 174 Times in 155 Posts
    Rep Power
    10
    Hi,

    the latest firmware is only available via USB stick installation procedure. Go to the support webpage, download instructions and install accordingly.

    NetTV memory: TV setup, Network setup, delete NetTV memory

    Toengel@Alex

  5. #5
    New Member
    Points: 167, Level: 2
    Level completed: 17%, Points required for next Level: 83
    Overall activity: 0%
    Achievements:
    31 days registered100 Experience PointsNew Achievement!

    Join Date
    Oct 2012
    Location
    Kiev/Ukraine
    Posts
    5
    Points
    167
    Level
    2
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Thanks a lot for your support, Toengel. I will do as you suggest and then I will post the results here.

  6. #6
    New Member
    Points: 167, Level: 2
    Level completed: 17%, Points required for next Level: 83
    Overall activity: 0%
    Achievements:
    31 days registered100 Experience PointsNew Achievement!

    Join Date
    Oct 2012
    Location
    Kiev/Ukraine
    Posts
    5
    Points
    167
    Level
    2
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    The firmware was installed successfully, but the problem with YouTube app is still there(. I can see only big YouTube logo in the center of my screen. Any other suggestions?

  7. #7
    New Member
    Points: 167, Level: 2
    Level completed: 17%, Points required for next Level: 83
    Overall activity: 0%
    Achievements:
    31 days registered100 Experience PointsNew Achievement!

    Join Date
    Oct 2012
    Location
    Kiev/Ukraine
    Posts
    5
    Points
    167
    Level
    2
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Hi,
    Somehow it's start working today. I don't know what was the reason but yesterday even after firmware upgrade the youtube app was not working but today it's working fine. I hope there will be no more problem with it.

Similar Topics

  1. YouTube not working on 42PFL6007/T12
    By swe_user in forum Smart TV: YouTube
    Replies: 6
    Last Post: 11-05-2012, 11:09 PM
  2. Update of software in TV 42PFL5405H not working
    By Steindi in forum TV: Software 2010 models
    Replies: 7
    Last Post: 09-15-2012, 10:42 AM
  3. Net-TV not working after latest update 30.06.12
    By veentje01 in forum Smart TV: Software
    Replies: 4
    Last Post: 07-11-2012, 02:15 AM
  4. YouTube not working
    By gceregatti in forum Smart TV: YouTube
    Replies: 8
    Last Post: 02-15-2012, 09:22 AM
  5. youtube is not working correctly.
    By cnieva in forum Smart TV: YouTube
    Replies: 1
    Last Post: 02-14-2012, 10:03 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •