No signal between PC and TV

[Liox]

Hello,

I just bought a Philips 42PFL3207H/12 and everything worked fine when installing. Both my consoles (Xbox 360 connected via HDMI and my PS2 connected via SCAR) worked fine no problem there. The problem occured when i tried to connect my PC to the TV.

When i turn on my TV and my PC and go into the following path (on Windows 7): "Control panel > Appearance and Personalization > Display > Screen Resulution". At that point i am able to see that my PC recognizes my TV and I can freely adjust what i want like dublicate the screens or extend etc.

But on my TV I just got a black screen and the tap saying "No signal".

I've used the default settings on both screens, and I'd been working with my previous TV (using the same HDMI cabel and the model of my previous TV is: Philips 32PFL5404H/12).

What can I do? Please help

[Philips - Benedickte]

Hello,

I just bought a Philips 42PFL3207H/12 and everything worked fine when installing. Both my consoles (Xbox 360 connected via HDMI and my PS2 connected via SCAR) worked fine no problem there. The problem occured when i tried to connect my PC to the TV.

When i turn on my TV and my PC and go into the following path (on Windows 7): "Control panel > Appearance and Personalization > Display > Screen Resulution". At that point i am able to see that my PC recognizes my TV and I can freely adjust what i want like dublicate the screens or extend etc.

But on my TV I just got a black screen and the tap saying "No signal".

I've used the default settings on both screens, and I'd been working with my previous TV (using the same HDMI cabel and the model of my previous TV is: Philips 32PFL5404H/12).

What can I do? Please help

Hi Liox.

Could you please confirm to me the model number and software version on the TV?

Have you added your PC as a device on the TV, and made sure you've selected the right input? What did you add the PC as on your TV?

Best regards,
Benedickte

[Liox]

Hi Liox.

Could you please confirm to me the model number and software version on the TV?

Have you added your PC as a device on the TV, and made sure you've selected the right input? What did you add the PC as on your TV?

Best regards,
Benedickte

Model: Philips 42PFL3207H/12

Software version:

Frigiv (release?) version: T911E 2.11
PQ version: Flash PQ v0.15 2012/07/05
AQ version: Flash AQ v0.05 120705

And yes I've added the PC as a device on the TV and it doesn't work

[Philips - Benedickte]

Model: Philips 42PFL3207H/12

Software version:

Frigiv (release?) version: T911E 2.11
PQ version: Flash PQ v0.15 2012/07/05
AQ version: Flash AQ v0.05 120705

And yes I've added the PC as a device on the TV and it doesn't work

Hi Liox.

Thank you for this information.

I would advise you to try remove PC as device from the menu, then add PC as Blu-ray player ( make sure you choose the right input (HDMI 2/HDMI 3).

Thank you
Best regards,
Benedickte

[Liox]

Hi Liox.

Thank you for this information.

I would advise you to try remove PC as device from the menu, then add PC as Blu-ray player ( make sure you choose the right input (HDMI 2/HDMI 3).

Thank you
Best regards,
Benedickte

It's still the same problem, the PC can detect the TV but the TV still says "No signal"

EDIT: I believe that the problem has something to do with HDCP, is there any way i can fix it without going to buy new hardware.

I base this on some research, because there's no problem with connecting my xbox to the tv, but when it come to the PC i get the message in the NVIDIA control panel "This display does not support HDCP"

[Philips - Benedickte]

It's still the same problem, the PC can detect the TV but the TV still says "No signal"

EDIT: I believe that the problem has something to do with HDCP, is there any way i can fix it without going to buy new hardware.

I base this on some research, because there's no problem with connecting my xbox to the tv, but when it come to the PC i get the message in the NVIDIA control panel "This display does not support HDCP"

Hi Liox.

Thank you for this information.
I would advise you to use a VGA cable and an audio cable. Please report back the result of this.

When it comes to the HDCP on your TV we know this work as you got no problem with you Xbox connected with HDMI.

You can also contact NVIDIA and/or the manufactor of the PC for more help.

Thank you.

Best regards,
Benedickte