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  1. #1
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    No picture.

    I have a 46 in. Philips LED tv (9704h). It has been working perfectly for a couple of years intill the picture suddenly went black. Not even the menu is visible (to be precise the screen "lights up" a litle in the area where the menu usually appears on screen). My theory is that some kind of powersurge has disabled the led-panel. Is there some way to reset the tv to fix this?
    Any other helpful tips are welcomed.
    Thanks!

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    Philips - Benedickte's Avatar
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    Quote Originally Posted by Emil View Post
    I have a 46 in. Philips LED tv (9704h). It has been working perfectly for a couple of years intill the picture suddenly went black. Not even the menu is visible (to be precise the screen "lights up" a litle in the area where the menu usually appears on screen). My theory is that some kind of powersurge has disabled the led-panel. Is there some way to reset the tv to fix this?
    Any other helpful tips are welcomed.
    Thanks!
    Hi Emil.

    Welcome to this forum.

    I would advise you to contact your local customer service.

    Best regards,
    Benedickte
    Forum Mod

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