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  1. #1
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    Audio after video : Philips HTL5140B/12 + TV 55PUS7600

    Hello,

    I have just bought the Soundbar Philips HTL5140B/12 and the Philips TV 55PUS7600. I have connected the HDMI cable from the HDMI OUT ARC TO TV on the soundbar to the HDMI 2 on the TV. Everything works well, i can control the soundbar directly with the TV remote, BUT the sound of the sound bar arrives slightly after the video. I have used the audio sync but this only increases the delay between audio and video and I actually need to audio to arrive earlier. What would you suggest me to do?

    Thank you,
    Edouard

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    Philips - Christoffer's Avatar
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    Hi Edouard,

    Welcome to our forum, we are glad that you have joined us here. Congratulations on your two new devices. Have you tried to apply the factory settings on the HTL5140 by pressing Volume-, Bass- and Treble- in sequence within three seconds on the remote control? Also, please try to disconnect the power cord for 5 minutes or longer to perform a hard reset.
    Let me know if that could help.

    Kind regards,
    Philips - Christoffer

  3. #3
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    Philips - Katerina's Avatar
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    Hi!

    Since this thread has been silent I will close it.
    For anyone with a similar issue, please open up a new thread or ask one of the moderators to reopen this one.

    Kind regards,
    Philips – Katerina

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