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  1. #1
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    Question HTS8141/12 Sound Problem

    Dear Philips Support

    I have a HTS8141/12 SoundBar with the following problem,
    When i open it it plays sound for 5 seconds and then it stops but when sometimes it does play for more than 5 seconds only the right side speakers play and there is static from the left side speakers.
    When the problem appeared 1 month ago i had a Philips TV 47PFL5603D/10 and i was sending the signal through HDMI from the TV and through Optical Fibre from my PS3, I now have a Panasonic ST60 but that is irrelavant, the problem is the same with this TV too and i have tried everything, changing cables, leaving it out of power and pluging it back in after one day, i looked for a software update but in vain because you dont seem to have support for this model updatewise*

    What should i do ?

  2. #2
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    Philips - Sarka's Avatar
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    Dear JIMGUN,

    Thank you for your post here on the Forum.

    I am checking the issue with our team and will get back to you as soon as I get more information.


    Thanks for understanding.

    Kind regards,
    Sarka
    Philips Moderation Team

  3. #3
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    Dear JIMGUN,

    Unfortunately, there is no way how this issue can be fixed here. However, I would suggest you to contact your local Philips Customer Care centre and they will be able to help you with your issue.


    Kind regards,

    Sarka

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