No DVD signal on the 58PFL9956

[Gerrit]

I use the Blu-ray player BD390 of LG. Blu-ray discs work fine on the 9956, but with a DVD in the player the screen shows: "no video signal". This problem was not there with my former screen: 47 PFL9732. HDMI cables are still the same, only the screen was changed recently. Please help.

Gerrit

[Philips - Benedickte]

I use the Blu-ray player BD390 of LG. Blu-ray discs work fine on the 9956, but with a DVD in the player the screen shows: "no video signal". This problem was not there with my former screen: 47 PFL9732. HDMI cables are still the same, only the screen was changed recently. Please help.

Gerrit

Hi Gerrit.

Could you please confirm to me what software version installed on the TV?

Do you get "no video signal" if you have the Blu-ray player on and play a blu-ray disc, then changes to DVD without turning the player off?

Best regards,
Benedickte

[Gerrit]

Hi Philips-Benedickte,

The software is: 14.099. The "no video signal" comes both after playing a Blu-ray disc and after turning off the player first and switch on again (also after several hours) and than putting a DVD on. For a short moment the screen indicates there is a DVD, just like it does when I put a Blu-ray disc on, but in case of the DVD immediately there comes the sign "no video signal".

best regards, gerrit

[Philips - Benedickte]

Hi Philips-Benedickte,

The software is: 14.099. The "no video signal" comes both after playing a Blu-ray disc and after turning off the player first and switch on again (also after several hours) and than putting a DVD on. For a short moment the screen indicates there is a DVD, just like it does when I put a Blu-ray disc on, but in case of the DVD immediately there comes the sign "no video signal".

best regards, gerrit

Hi Gerrit.

Does this happen to all DVD's?
Have you updated the Blu-ray player to latest software?
What is the resolution set to? 1080p/i /720p? Please set this to either 1080p or 720p and not auto if this option is selected.

Best regards,
Benedickte

[Gerrit]

Hi, Philips-Benedickte
Yes to all DVD's.
The Blu-ray player got the newest software too. The setting of the player was"Auto". Just tried 1080i and 720p, and it works! Not with the 1080p. Does this mean I always have to change settings when changing between DVD and Blu-ray discs? In that case why did the 47PFL work with "Auto" and the 9956 not? Is there a setting of the screen to make it work more convenient?

Found out that the player with settings on 720p, the screen works with a Blu-ray disc too, without changing settings! So it looks like the problem is solved?!! Strange to me, the screen recognizes the disc as Blu-ray, is it playing on real Blu-ray resolution or interlacing from 720 to 1080p?
Thanks, Philips-Benedickte

best regards, gerrit

[Philips - Benedickte]

Yes to all DVD's.
The Blu-ray player got the newest software too. The setting of the player was"Auto". Just tried 1080i and 720p, and it works! Not with the 1080p. Does this mean I always have to change settings when changing between DVD an Blu-ray disc? In that case why did the 47PFL work with "Auto" and the 9956 not? Is there a setting of the screen to make it work more convenient?

Found out that with the player with setting on 720p, the screen works with a Blu-ray disc too, so without changing settings! So it looks like problem is solved?!!
Thanks, Philips-Benedickte

best regards, gerrit

Hi Gerrit.

As 720p is progressive this will give a better picture on movies than 1080i (interlace).

Enjoy the your DVD collection

Best regards,
Benedickte

[Gerrit]

Hi Philips-Benedickte,

Thanks for that.
Found out that now, with the player settings on 720p, the screen recognizes both DVD's and works with a Blu-ray disc too, so without changing settings! Does this mean that the screen works with the real Blu-ray resolution in case of such disc or is it only upscaling from 720 to 1080p?

best regards, gerrit

[Philips - Benedickte]

Hi Philips-Benedickte,

Thank for that.
Found out that now with the player settings on 720p, the screen recognizes both DVD's and works with a Blu-ray disc too, so without changing settings! Does this mean that the screen works with the real Blu-ray resolution in case of such disc or is it only upscaling from 720 to 1080p?

best regards, gerrit

Hi again Gerrit.

Your TV will upscale to 1080p.

Best regards,
Benedickte