List of bugs in 6xx7, 7xx7 and 8xx7 series

[majorusa]

I am keeping this list of bugs in order to give Philips clarity and a sense of priority in what they have to solve in order the 2012 line-up be really a good product. The above series share te same firmware.

1. HDNM judder - artefacts in 2D and 3D pictures on 6xx7 series. The topic is posted here: http://www.supportforum.philips.com/...ll=1#post41563
Status: ACKNOWLEDGED - NOT FIXED - NEVER TO BE FIXED but Philips primissed improvements.
2. Picture flicker in fine textures in 3D with HDNM on in 6xx7 series
Status: UNSOLVED - NOT FIXED
3. LPCM bug - the topic is posted here: http://www.supportforum.philips.com/...0895#post40895
Status: SOLVED in 150.48.9
4. TV is not able to scale correctly 4:3 format in HDMI with set-top box CISCO 8485DVB UPC Europe.
Status: UNSOLVED
5. User not able to manually chose 4:3 format
Status: UNSOLVED - NOT FIXED
6. Black picture in 2D-3D conversion while recording
Status: SOLVED in 150.48.9
7. Missing 3D depth adjustment "less" from 3D modes. It is present only in 2D to3D scaling though the advertisements and user manual mention this feature
Status: SOLVED in 150.48.9
8. Random detection of new device - the new device bug documented in the FW thread.
Status: UNSOLVED - FIXED in 150.81
9. NET TV stability issues
Status: UNSOLVED - FIXED in 150.81
10. TV not able to play back content recorded on TVRHD Romania through DVB-C and CI+.
Status: PARTIALY SOLVED - now you can see the picture but there is no sound
11. Random subtitles garbling in DVB-C
Status: SOLVED in 150.81
12. Channel logos missing in 8xx7 series
Status: SOLVED in 150.48.9
13. Duplication of favorite channels
Status: SOLVED in 150.48.9
14. 8xx7 TV not coming out of stand-by
Status: SOLVED in 150.48.9
15. When using a HD recorder pressing rewind does not work, you first have to press pause and then rewind works (also when recording).
Status: SOLVED in 150.48.9
16. TV refuse to boot up when two HDD are connected. It enters a loop and shuts down and powers up by itself until one HDD is disconnected
Status: UNSOLVED - NOT FIXED
17. TV unable to receive Sundance, Sundance HD and Nasul on UPC Romania.
Status: PARTIALLY SOLVED - apparently the cable company after my complaint changed some settings but I cannot report what. Nasul TV still not visible
18. Remote issues
Status: SOLVED
19. USB stick not recognized; needs hard-drive like partitioning to work
Status: SOLVED
20. Video engine crashes on some video files, won't play any video files after that; only unplugging helps
Status: SOLVED in 150.81
21. TV guide shows all >1000 channels, not just the favorites; TV guide not usable like this
Status: SOLVED in 150.48.9
22. After watching HDMI returning to DVB-C the TV does not show the schdule and program info by pressing i+ key. All it is showing is 00:00 at clock and No info at program name.
Status: SOLVED in 150.81
23. After upgrade to FW 150.48.9 and later when using dynamic back-light horizontal flicker is introduced in the middle of the picture.
Status: UNSOLVED - Possible solution is reinstall the TV
24. After update To 150.48.13 on 46pfl8007k/12, on a sat receiver in Spain (Canal plus) when TV switches to an HD channel with Dolby Digital sound makes a noise
Status: SOLVED in 150.81

[majorusa]

Today Philips acknowledged the nr. 1 bug so I will change the status. The acknowledgement is here:
http://www.supportforum.philips.com/...ll=1#post41563

[titatovernaar]

also missing

Simply download the app MyRemote Philips, push the program from the TV to your iPad and continue watching.

this dont work but are standing on philips website

[majorusa]

Thank you for the feed-back but this is a feature that was announced by Philips for this fall. The fall just started. I will add it if at the beginning of winter we will not have it.

[majorusa]

Modification of bug 11 because I received the same garbling on History channel SD. So it is not NatGeo HD localized.

[dozhwal]

i add suggestion from my experience from 42PFL6687H even if i don't know if it's the best place because it's not really bugs:

- Moving in the interface is REALLY slow and laggy even if there is a dualcore?
- no auto-switch on when a device start (like a TNT reciever)
- a shortcut to select "off, game,computer" because it take 2 mn to get it into the interface.

sry for my english.

[aise]

yesterday my 8007 just switched on the motion feature by itself... it was off in the menu, so i had to turn it on/off in the menu to set it off. another thing is the remote wich works when it wants, sometimes i can adjust volume but not change channels from CH-/CH+.... this far the only good thing about this set is ambilight otherwise it's terryble, thinking of switching back to samsung.

[aise]

yesterday my 8007 just switched on the motion feature by itself... it was off in the menu, so i had to turn it on/off in the menu to set it off. another thing is the remote wich works when it wants, sometimes i can adjust volume but not change channels from CH-/CH+.... this far the only good thing about this set is ambilight otherwise it's terryble, thinking of switching back to samsung.

and again Perfect Motion was "on" today when i turned TV on. is the software written by children?

[majorusa]

I added bug 18 - remote not working and updated bug 17 to solved.

[letsmakethingsbetter]

Hi majorusa,

you may want to add these three issues that are bugging me a lot:

- USB stick not recognized; needs hard-drive like partitioning to work
--> UNSOLVED

- Video engine crashes on some video files, won't play any video files after that; only unplugging helps
--> UNSOLVED

- TV guide shows all >1000 channels, not just the favorites; TV guide not usable like this
--> ACKNOWLEDGED in mail from philips customer service

Regards,
letsmakethingsbetter

[majorusa]

Added.

[bugmenot]

1. HDNM judder in 2D and 3D pictures. The topic is posted here: http://www.supportforum.philips.com/...ll=1#post41563
Status: ACKNOWLEDGED

This is the most critical bug to me. I also have lots of the other bugs, but this is a so severe defect that it must be fixed immediately! Philips, please fix this. If it can't be fixed I expect a full refund.

[letsmakethingsbetter]

- Video engine crashes on some video files, won't play any video files after that; only unplugging helps

*UPDATE*

- Video engine crashes on some video files, won't play any video files after that and neither picture from internal tuner or external HDMI sources will be shown any more, random display of greyed-out user prompts e.g. for configuring WLAN; can only be fixed by turning TV off an on again

Regards,
letsmakethingsbetter

[majorusa]

I introduced bugs 22 and 23 after update to FW 150.48.9. I uodated the list with what I was able to test.

[Toengel]

Hi,

some people are mentioning that for bug 23 you can solve that by "reinstalling" your TV.

Toengel@Alex