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  1. #1
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    Question RTLXL does not play video's

    In the Netherlands we have RTLXL to watch tv-shows you missed from RTL.

    The app launches, the overview of shows is visible, but when I select any show the screen turns black and stays like that.

    Can anyone confirm there is a problem with the app or is it just me or the specific model and firmware update?

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  3. #2
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    I have the same problem since (I think) 1-1-2015. I've read more about this problem at other fora, but didn't found a solution for it.
    We have to wait for an update of our smart-TV...

  4. #3
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    I have installed the version I have running on my smartphone and it seems to run fine. When using the smartphone app you also can use the search and have a lot more programs to choose from. (Only the interface is a bit awkward on the TV and you need to lock app landscape orientation).

  5. #4
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    Yes, 1 January sounds plausible. Since then I have the problem, before not (don't use it everyday).

    But do we need an update of our SmartTV or the RTLXL App?

    In the first case, are there even any updates for the 37PFL4007h 12?

  6. #5
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    Quote Originally Posted by HenkM View Post
    I have installed the version I have running on my smartphone and it seems to run fine. When using the smartphone app you also can use the search and have a lot more programs to choose from. (Only the interface is a bit awkward on the TV and you need to lock app landscape orientation).
    Do you perhaps mean the Android version? The Philips 37PFL4007h 12 does not know any other apps for as far as I know.

    I would love to run Android apps on my tv, but it is another operating system, isn't it?

  7. #6
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    Quote Originally Posted by rrustema View Post
    Do you perhaps mean the Android version?
    Yes I have a 48PFS8109 TV set on which you can install Android apps.

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    I have also the same problem as mentioned by you for about two weeks

  9. #8
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    The icon in the app overview now has a little red circle on it with a horizontal bar on it, like "don't go there". When you launch the app only the words 'Coming Soon' appear. Soon...

  10. #9
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    Hi,

    yes this is normal, the App needs to be reworked on your Device.

    Thomas

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