how to open the zip file for DCM580

[Quincey]

Hi All,
I am new to the site and not very computer literate
I have formatted my USB stick and downloaded the zip file from the site to give me v45
However when I put the USB into the DCM580 it is displaying "NO FILE"
Can anyone HELP as my I Phone does not work anymore since I upgraded the software, my mistake in doing so

Quincey

[kwinnie]

Hi All,
I am new to the site and not very computer literate
I have formatted my USB stick and downloaded the zip file from the site to give me v45
However when I put the USB into the DCM580 it is displaying "NO FILE"
Can anyone HELP as my I Phone does not work anymore since I upgraded the software, my mistake in doing so

Quincey

do you mean you have upgraded to iOS6?
For the formatting, pls format it to FAT16/ FAT32. If you do this on a Mac book, some hidden file cannot be clear. Hence you may need your local call centre's help on this. For some countries, they ll be able to send you the file.

[Philips - Katerina]

Hello participants of the thread and forum members in general!

Hopefully your issue was dealt with and you are no longer facing it. Since the thread has been silent for some time now, I will proceed by closing it. If you still have the same question about the same issue or any similar issues arise feel free to start a new thread or contact one of us moderators to open this thread again.

Kind regards
Philips – Katerina