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  1. #16
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    I too have the same problem. Bought it in february and after the first charge it just wouldn't charge again. Now it only runs when it is connected the AC power. What's the problem here? Can it be fixed?

  2. #17
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    Quote Originally Posted by Asbak View Post
    I too have the same problem. Bought it in february and after the first charge it just wouldn't charge again. Now it only runs when it is connected the AC power. What's the problem here? Can it be fixed?
    Yes it can be fixed by changing the onboard battery but your local service centre will have to do it. Mine is now working but I still wasn't happy about having a week old unit taken and refurbished but every new one I've had has this problem, shocking build quality

  3. #18
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    hi asbak,

    langers1972 is correct. unfortunately, you have to contact your local Philips service centre and they will be able to fix it for you.

    @langers1972 - that's very unfortunate, hope the last unit will work forever!

  4. #19
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    I don't believe it, the replacement one has now died too, at least they're consistent in so far as they're all RUBBISH

  5. #20
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    Hi Support team,

    Would you be so kind to advise me, I am facing a problem with my Philips DS8550 Battery, it doesn't charge anymore , it works only with AC power supply.
    I bought this device from Hungary.

  6. #21
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    Quite easily the worst piece of technology that I've ever owned. Such a shame as when it was working (which wasn't often) it was superb sound quality. Junk

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    Hello participants of the thread and forum members in general!

    Hopefully your issue was dealt with and you are no longer facing it. Since the thread has been silent for some time now, I will proceed by closing it. If you still have the same question about the same issue or any similar issues arise feel free to start a new thread or contact one of us moderators to open this thread again.

    Kind regards
    Philips – Katerina

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