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  1. #1
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    Exclamation Player won't play movie with embedded SSA subtitle

    I have a MKV video file with a H.264 video track, an AC3 audio track and an SSA subtitle track:

    Input #0, matroska,webm:
    Metadata:
    creation_time : 2012-09-29 19:19:55
    Duration: 00:44:14.33, start: 0.000000, bitrate: 3159 kb/s
    Stream #0:0: Video: h264 (High), yuv420p, 1280x720, SAR 1:1 DAR 16:9, 25 fps, 25 tbr, 1k tbn, 50 tbc (default)
    Stream #0:1(eng): Audio: ac3, 48000 Hz, 5.1(side), s16, 384 kb/s (default)
    Stream #0:2(eng): Subtitle: ssa (default)

    My BDP5500 won't play that file, saying instead that the video format is not supported.
    If I remove the SSA track, however, the video plays just fine.

    The BDP5500 is using the latest firmware (3.46), the file was played via DLNA.
    I have not tried playing it via USB stick/HDD.

  2. #2
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    Can you use media info and send the date over again......

  3. #3
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    Here's the mediainfo for the file:

    General
    Unique ID : 223205563543760842692342066197199572129 (0xA7EBD3EE851BD6228F8FC096624FCCA1)
    Complete name : movie.mkv
    Format : Matroska
    Format version : Version 2
    File size : 1 000 MiB
    Duration : 44mn 14s
    Overall bit rate : 3 160 Kbps
    Encoded date : UTC 2012-09-29 19:19:55
    Writing application : mkvmerge v2.9.5 ('Tu es le seul') built on Jun 17 2009 16:28:30
    Writing library : libebml v0.7.8 + libmatroska v0.8.1

    Video
    ID : 1
    Format : AVC
    Format/Info : Advanced Video Codec
    Format profile : High@L4.1
    Format settings, CABAC : Yes
    Format settings, ReFrames : 5 frames
    Codec ID : V_MPEG4/ISO/AVC
    Bit rate : 2 713 Kbps
    Width : 1 280 pixels
    Height : 720 pixels
    Display aspect ratio : 16:9
    Frame rate mode : Variable
    Original frame rate : 25.000 fps
    Color space : YUV
    Chroma subsampling : 4:2:0
    Bit depth : 8 bits
    Scan type : Progressive
    Writing library : x264 core 128 r2216 198a7ea
    Encoding settings : cabac=1 / ref=5 / deblock=1:0:0 / analyse=0x3:0x113 / me=umh / subme=8 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=18 / lookahead_threads=3 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=3 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=25 / scenecut=40 / intra_refresh=0 / rc_lookahead=50 / rc=crf / mbtree=1 / crf=18.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / ip_ratio=1.40 / aq=1:1.00
    Default : Yes
    Forced : No

    Audio
    ID : 2
    Format : AC-3
    Format/Info : Audio Coding 3
    Mode extension : CM (complete main)
    Format settings, Endianness : Big
    Codec ID : A_AC3
    Duration : 44mn 14s
    Bit rate mode : Constant
    Bit rate : 384 Kbps
    Channel(s) : 6 channels
    Channel positions : Front: L C R, Side: L R, LFE
    Sampling rate : 48.0 KHz
    Bit depth : 16 bits
    Compression mode : Lossy
    Stream size : 122 MiB (12%)
    Language : English
    Default : Yes
    Forced : No

    Text
    ID : 3
    Format : SSA
    Codec ID : S_TEXT/SSA
    Codec ID/Info : Sub Station Alpha
    Compression mode : Lossless
    Language : English
    Default : Yes
    Forced : No

  4. #4
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    SSA should be ok..Can you see what happens if you place a .sub or .srt?

  5. #5
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    I extracted the subtitle, converted it to .srt and muxed it into the same video again.
    The movie plays and the subtitle gets shown.

    In case it helps, here's the header of the SSA file:
    [Script Info]
    ; This is a Sub Station Alpha v4 script.
    ; For Sub Station Alpha info and downloads,
    ; go to http://www.eswat.demon.co.uk/
    ; or email kotus@eswat.demon.co.uk
    ; to burn-in these subtitles into an AVI, just install subtitler2.3 PlugIn for VirtualDub, see doom9.org
    Title: Subtitles taken from TV teletext
    Original Script: by their respective owner
    ScriptType: v4.00
    Collisions: Normal
    PlayResY: 240
    PlayDepth: 0
    Timer: 100.0000
    [V4 Styles]
    Format: Name, Fontname, Fontsize, PrimaryColour, SecondaryColour, TertiaryColour, BackColour, Bold, Italic, BorderStyle, Outline, Shadow, Alignment, MarginL, MarginR, MarginV, AlphaLevel, Encoding
    Style: MainB,Arial,14,&H00FFFF,&H00FFFF,&H00FFFF,0,0,-1,1,2,4,1,16,16,16,0,0
    Style: MainT,Arial,14,&HFFFFFF,&HFFFFFF,&HFFFFFF,0,1,0,1, 2,4,1,16,16,16,0,0
    Style: MainI,Arial,14,&HFFFFFF,&HFFFFFF,&HFFFFFF,0,1,1,1, 2,4,1,16,16,16,0,0
    Style: MainC,Courier New,14,&HFFFFFF,&HFFFFFF,&HFFFFFF,0,1,0,1,2,4,1,16 ,16,16,0,0
    [Events]
    Format: Marked, Start, End, Style, Name, MarginL, MarginR, MarginV, Effect, Text
    Comment: Marked=0,0:00:00.00,0:00:00.01,MainB,,0000,0000,00 00,!Effect,This script was created by decoding a tv teletext stream to build coloured subtitles

  6. #6
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    Hi KyleK,

    I have just send you a personal message. Please check your inbox.

    Kind regards,
    Forum Mod

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    Quote Originally Posted by KyleK View Post
    I have a MKV video file with a H.264 video track, an AC3 audio track and an SSA subtitle track:

    Input #0, matroska,webm:
    Metadata:
    creation_time : 2012-09-29 19:19:55
    Duration: 00:44:14.33, start: 0.000000, bitrate: 3159 kb/s
    Stream #0:0: Video: h264 (High), yuv420p, 1280x720, SAR 1:1 DAR 16:9, 25 fps, 25 tbr, 1k tbn, 50 tbc (default)
    Stream #0:1(eng): Audio: ac3, 48000 Hz, 5.1(side), s16, 384 kb/s (default)
    Stream #0:2(eng): Subtitle: ssa (default)

    My BDP5500 won't play that file, saying instead that the video format is not supported.
    If I remove the SSA track, however, the video plays just fine.

    The BDP5500 is using the latest firmware (3.46), the file was played via DLNA.
    I have not tried playing it via USB stick/HDD.
    Would you try with USB stick?

  8. #8
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    Hi Kyle,

    Please check your inbox.

    Kind regards,

    Remko
    Forum Mod

  9. #9
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    As requested I tried to play the file from a USB stick, which does work.
    So the issue only manifests itself when playing such a movie over the network via DLNA.

  10. #10
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    Hi Kyle, a new fw was released V3.53, did you already install this one and did it solve the problem? Also might be good to try with different media server...

  11. #11
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    The issue persists with v3.53. I have not yet had the time to test with a different media server.

  12. #12
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    Quote Originally Posted by KyleK View Post
    The issue persists with v3.53. I have not yet had the time to test with a different media server.
    Dear KyleK,

    We are still studying this issue. Would you be so kind to let us know what media server you use? Thank you.

    Kind regards,
    Philips Moderation Team
    Forum Mod

  13. #13
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    Dear Kylek,

    We can reproduce this issue with two of our media server. We will further investigate this issue. Will let you know when we have more concrete information.

    With thanks & regards,
    Philips Moderation Team
    Forum Mod

  14. #14
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    I'm using the open source DLNA server minidlna.
    I'd provide you with an extensive log file, but I'm currently on holiday.

  15. #15
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    Any news on this bug?

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