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  1. #1
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    50PFL7956T/12 network problem, have philips removed the network function via update

    Hello,

    This is my first post, so a big Hi to everyone

    Please can anybody help, my tv has suddenley been acting strange, and has gone faulty,

    i bought it in June 2012 (its a 2010 or 2011 model but it was new old stock ) as its 2014 i think the philips warranty is out of date

    The problem started last week when the volume went loud a few times by itself, before that the tv came on by itself at 2 am, and now there are a few faults with the tv.



    The key beep dont work anymore,

    The settings for picture, sound, and ambilight, dont save and keep reseting themselves when i switch the tv on,
    with the volume set at 27 all the time.

    and the bigest problem is the Network dont work, it cannot find any network at all, mine, or the nieghbours, it keeps saying a" you need a router and cable" message. (when i am trying to set up a connection)

    what is strange is the tv sometimes shows a IP adress and sometimes shows all zero`s

    My router is fine as the cable company tried it with me, we also did a reset on the router, changed the setting to chanel 11, turned the firewall off etc but no luck (all the other laptop,pc, phone etc are getting a signal)

    The tv was connected to the network before the problem, and i used to go on smart tv all the time.


    To try and fix the problem i have tried the followin

    First i tried a chanel re install,
    then a factory reset,
    unplugged the tv, replugged the tv,
    also all the cables etc, but still the tv is not recognising any network.

    also when i put a firmware update on the usb it does not recognize the upgrade file (doesnt find it) nothing happens.

    what i find strange on the philips website is the tv is not shown as wifi any more and in the FAQ page for the tv it states i need to buy a phillips adapter ???



    TV is a cinema 21:9 tv 50PFL7956T/12

    the picture and sound seem to be ok

    please help

    Thanks

  2. #2
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    sorry about the spelling and grammer mistakes, its been a long few days

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