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  1. #1
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    Question TV Clock and EPG

    Hi,

    I have problems with the time and EPG on my 42PFL4007T. TV is placed in Denmark i.e. CET/CEST time zone, i.e. UTC+1/2.

    1. When i set clock to "automatic" or "manual" the tv-time is correct (showed with large light-grey numbers in bottom right corner). But times in EPG are two hours behind. I.e a program starting at 20.00 will show to start at 18.00.

    2. When i set clock to "country specific/standard time" tv-time is one hour ahead. (showing 21.00 when time is 20.00). EPG times are 1 hour behind.

    3. When i set clock to "country specific/daylight saving" tv-time is two hours ahead. (showing 22.00 when time is 20.00). However times in EPG are now correct.

    I have the latest firmware installed (Q554E-0.92.0.0). TV signal is DVB-C from Yousee without any set-top boxes.

    How can i get both TV time and EPG times correct?

    Thanks!

    br
    Nicki

  2. #2
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    Quote Originally Posted by bizKid View Post
    Hi,

    I have problems with the time and EPG on my 42PFL4007T. TV is placed in Denmark i.e. CET/CEST time zone, i.e. UTC+1/2.

    1. When i set clock to "automatic" or "manual" the tv-time is correct (showed with large light-grey numbers in bottom right corner). But times in EPG are two hours behind. I.e a program starting at 20.00 will show to start at 18.00.

    2. When i set clock to "country specific/standard time" tv-time is one hour ahead. (showing 21.00 when time is 20.00). EPG times are 1 hour behind.

    3. When i set clock to "country specific/daylight saving" tv-time is two hours ahead. (showing 22.00 when time is 20.00). However times in EPG are now correct.

    I have the latest firmware installed (Q554E-0.92.0.0). TV signal is DVB-C from Yousee without any set-top boxes.

    How can i get both TV time and EPG times correct?

    Thanks!

    br
    Nicki

    Hi Nicki.

    Welcome to the forums.

    I would advise you to update the Programguide. If this doesn't help please reinstall channels followed by update of programguide again.


    Best regards,
    Benedickte
    Forum Mod

  3. #3
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    Hi Benedickte,

    thank you for your response.

    I've looked in the manual, but i can't find any info on how to "update the Programguide". Might be due to my manual being in danish.

    How do i do that?

    Thanks in advance.
    br

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    Quote Originally Posted by bizKid View Post
    Hi Benedickte,

    thank you for your response.

    I've looked in the manual, but i can't find any info on how to "update the Programguide". Might be due to my manual being in danish.

    How do i do that?

    Thanks in advance.
    br

    Hi Nicki.

    I have double checked this too in other manuals. Please try to reinstall the channels and post back the results.

    BR,
    Benedickte
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  5. #5
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    Hi again,

    I've discovered the reason to the offset times in EPG. When I first installed channels, I choose Germany in order to enable hbbtv. But apparently choosing Germany, when tv signal is from Denmark, EPG times are offset.
    When I, as per your advice, reinstalled channels i selected Denmark as country. Now EPG/TV times/clock are correct, but red-button/hbbtv is now disabled.

    Seems that i have to choose between hbbtv or working EPG....

    Anyway thanks for the assistence, hopefully the next firmware upgrade will enable hbbtv in the Denmark profile.

    br
    Nicki

  6. #6
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    Quote Originally Posted by bizKid View Post
    Hi again,

    I've discovered the reason to the offset times in EPG. When I first installed channels, I choose Germany in order to enable hbbtv. But apparently choosing Germany, when tv signal is from Denmark, EPG times are offset.
    When I, as per your advice, reinstalled channels i selected Denmark as country. Now EPG/TV times/clock are correct, but red-button/hbbtv is now disabled.

    Seems that i have to choose between hbbtv or working EPG....

    Anyway thanks for the assistence, hopefully the next firmware upgrade will enable hbbtv in the Denmark profile.

    br
    Nicki
    Hi Nicki.

    I can inform you that new software has just come online (yesterday) and available from the support page for download and installing using USB.

    Best regards,
    Benedickte
    Forum Mod

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