Subtitle Not Sync

[amarz82]

My tv model is 40PFL5507H/12. SW:Q554E-0.92.0.0.
I had tried to play some of my own videos(from USB external drives) which have the subtitles in *.srt format. It seems it doesn't sync properly between the videos and subtitle. However if I play all those videos with the same subtitle file on several other computers, it is properly sync.
I had search around in the tv menu if there is away to fix it but failed. Will be good if there is a way to fix this. And will be good too if there is a way for us to control the offset of the subtitle file so it can be made sync during the play

[Philips - Benedickte]

My tv model is 40PFL5507H/12. SW:Q554E-0.92.0.0.
I had tried to play some of my own videos(from USB external drives) which have the subtitles in *.srt format. It seems it doesn't sync properly between the videos and subtitle. However if I play all those videos with the same subtitle file on several other computers, it is properly sync.
I had search around in the tv menu if there is away to fix it but failed. Will be good if there is a way to fix this. And will be good too if there is a way for us to control the offset of the subtitle file so it can be made sync during the play

Hi Amarz.

Welcome to the forums.

Do you experience this with all videos from USB?

The latest software is 93.0, I would advise you to update to this.

Best regards,
Benedickte

[pile970]

My tv model is 42PFL4307H/12. SW:Q554E-0.96.0.0.
I had tried to play some of my own videos mkv.(from USB external drives) which have the subtitles in *.srt format. It seems it doesn't sync properly between the videos and subtitle. However if I play all those videos with the same subtitle file on several other computers, it is properly sync.