Subtitles not displayed correctly: Regional accented letters

[lpitta]

Hello,

My TV is a 42" 42PFL3507H/12 bought this October/2012.
My firmware is up to date: T921E - 2.12 (August/2012

Using the Philips media server from another PC connect to the LAN, I can see the movie on the TV, but the subtitles are not correctly displayed.

In Portugal we use accented letters such as a´ e´ o´ ã ô and ç
These letter does not appear correctly.

Any tips to solve this country big problem?
(Its impracticable to read these subtitles)

Many thanks in advance,
LP from Portugal

[Kvedr]

It is unsolved problem for a long time as I read here on forum. I noticed that only ISO 8559-1 Latin-1 code page is supported. Your problem rests unsolved for now until Philips managed to implement also other code page tabels. UTF-8 would solve all problems. But their support team says it is no promising. Big no no for Philips.

[lpitta]

It is unsolved problem for a long time as I read here on forum. I noticed that only ISO 8559-1 Latin-1 code page is supported. Your problem rests unsolved for now until Philips managed to implement also other code page tabels. UTF-8 would solve all problems. But their support team says it is no promising. Big no no for Philips.

Hello Kvedr,

Indeed its a big NO!
My other net TV have all this working like a charm - Its a Samsung!

All the best and lets hope that Philips software programming team can put this on the next release...

LP from Portugal

[Kvedr]

Maybe in year 2015 model ... don't expect too much .. Philips sticks to his policy. It's not a technical problem.