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  1. #1
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    55PUS7909 remote programming from TV guide over VPN via 3G.

    Hello,

    I would like to be able to remotely program an hard disk recording over the internet,
    to record a TV program from the TV guide, with my Note3 smartphone.

    The recording by selecting a TV program from the TV Guide on the smartphone works when the "Philips TV Remote" app is connected to the TV via the home network.

    But how can this be done remotely over the internet, when you're not at home? For me it sounds logical to do so, but the app seems not capable of doing this. I established a VPN-PPTP tunnel (with Draytek router) and conneced to my home network over 3G, and by using the app "Ping Tools Network Utilities" on my phone, all my network devices were shown. It also showed the 55PUS7909.

    But the TV Remote App was not able to connect to the TV via this tunnel. It seems that a VPN tunnel uses a different interface, and it also might be that the standard auto detection of the IP adress of the TV seems not to work over the VPN tunnel?

    Can this be solved ? (my knowledge is not sufficient to solve it myself).
    Maybe Philips should update the app to make remote recording possible (and where can such a question be asked?)

    If anyone has ideas about this, or has a workaround to let remote recording work, please let me know...

    Regards, Plugger

  2. #2
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    Hi,

    the requested feature is not supported. The App
    can program recordings via WiFi in the home network BUT not via mobile data
    networks due to certain system limitations.

    Best Regards
    Thomas
    [many different Devices]-[many different Versions]-[Astra19,2°E/Cable Germany]-[50Mbit DSL]

  3. The Following User Says Thank You to Philips - Thomas For This Useful Post:

    Plugger (02-25-2015)

  4. #3
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    Thanks Thomas four your answer.

    I hope that this limitation will be eliminated in the future. I can understand there should be a mechanism to prevent hacking, but I also think that communication via a VPN tunnel already provides the needed safety precautions.

    Regards, Plugger

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