Results 1 to 9 of 9
  • Topic Tools
  • Display
  • Bookmark and Share
  1. #1
    New Member
    Points: 369, Level: 4
    Level completed: 19%, Points required for next Level: 81
    Overall activity: 0%
    Achievements:
    3 months registeredTagger Second Class250 Experience PointsNew Achievement!

    Join Date
    Jul 2012
    Location
    Delft. The Netherlands
    Posts
    5
    Points
    369
    Level
    4
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    Error formatting usb hard drive

    I have a 37PFL9606h/12, and have bought a brand new western digital extern harddrive 1tb ( http://wdc.com/en/products/products.aspx?id=640 ).
    I have succesfull connected the drive to the tv , and I can explore it.
    However to make use of it it needs to be formatted. Formatting goes on but at the end I get an error that formatting cannot be completed due to too low writingspeed. That is an odd problem for a new hard disk!

    Does anybody have an idea what is going on or what can fix my problem?

  2. #2
    Moderator
    Points: 9,766, Level: 29
    Level completed: 70%, Points required for next Level: 184
    Overall activity: 0%
    Achievements:
    Tagger Second Class5000 Experience Points1000 Experience PointsNew Achievement!Overdrive
    Philips - Benedickte's Avatar
    Join Date
    May 2012
    Posts
    1,015
    Points
    9,766
    Level
    29
    Thanks
    1
    Thanked 18 Times in 16 Posts
    Rep Power
    10
    Quote Originally Posted by Amazone View Post
    I have a 37PFL9606h/12, and have bought a brand new western digital extern harddrive 1tb ( http://wdc.com/en/products/products.aspx?id=640 ).
    I have succesfull connected the drive to the tv , and I can explore it.
    However to make use of it it needs to be formatted. Formatting goes on but at the end I get an error that formatting cannot be completed due to too low writingspeed. That is an odd problem for a new hard disk!

    Does anybody have an idea what is going on or what can fix my problem?
    Hi Amazone

    First of all welcome to the forums.

    Please make sure your harddrive got the following requirements:

    For recording:
    USB 2.0 compatibility Hard Drive
    Minimum 250GB hard drive space
    Minimum 30MB/s writing speed.

    And as you're saying it's due to writing speed, please make sure you're using a USB 2 cable and the settings on the harddrive itself is set to high speed as this can be change on some.

    Best regards
    Benedickte
    Forum Mod

  3. #3
    New Member
    Points: 369, Level: 4
    Level completed: 19%, Points required for next Level: 81
    Overall activity: 0%
    Achievements:
    3 months registeredTagger Second Class250 Experience PointsNew Achievement!

    Join Date
    Jul 2012
    Location
    Delft. The Netherlands
    Posts
    5
    Points
    369
    Level
    4
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Hello thanks for your reaction Benedickte.

    I have been able to solve my problem, but not in the way it should.
    I have contacted Western Digital and they had heard of the problem before. They said current tv technology cannot pull the current technolgy of usb3 portable harddisks (even if its usb2 compatible)and is sort of overqualified. He suggested a smaller 500gb disk. He said the hard disks work for pc's but on tv's they are not performing as well.

    As far as I understand its mainly a power problem, so I restored and formatted my portable ''My Passport'' hardrive, since the partition had been harmed by the attempt to format it.
    Then made my back up on there, so I could free my much older WD digital 1TB ''My Book'' (with extra powersupply) Then I connected and formatted it. This time I got no error and all should be working well (still need to test it)

    This shows it has nothing to do with hard disk size or speed, but all with power.
    I wish Philips had made a warning for these kind of hard disks, but it could well be they were not up to date when the tv got released. I hope this may change so people can avoid problems like I had.

    I am quite dissapointed that Philips did not warn for this so I could have avoided a wrong purchase.
    Last edited by Amazone; 08-08-2012 at 12:59 PM.

  4. #4
    New Member
    Points: 771, Level: 7
    Level completed: 11%, Points required for next Level: 179
    Overall activity: 0%
    Achievements:
    3 months registered500 Experience PointsNew Achievement!

    Join Date
    Jan 2012
    Location
    Almelo, Netherlands
    Posts
    4
    Points
    771
    Level
    7
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    I have exactly the same issue: first I bought a brand new Iomega ego, 1TB that didn't work because the writing speed was too low I found out that I needed a HD with external power supply. That was my own mistake, I should have read the manual first. Now I bought a WD Essential 2 TB with USB 3.0. Some thing: writing speed too low. That is of course nonsense, but now I have 2 disks that both do not work. Any help?

  5. #5
    New Member
    Points: 369, Level: 4
    Level completed: 19%, Points required for next Level: 81
    Overall activity: 0%
    Achievements:
    3 months registeredTagger Second Class250 Experience PointsNew Achievement!

    Join Date
    Jul 2012
    Location
    Delft. The Netherlands
    Posts
    5
    Points
    369
    Level
    4
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Hi, I suppose your WD essential 2TB, is a my book and has extra powersupply. In my opinion (and I am no expert) the problem is either usb3 or the size of your drive. When I called WD they advised me to use a smaller size (500Gb) . But as I posted before My older usb2 1TB My book essential with extra powersupply works fine.

    Btw if you are lucky and contact WD (I did it by phone) they might give you advise as well.
    My advise is to find out what should work and given de boundaries made in this thread, then swap your harddisk at your dealer... (and do so again if it still doesn't work). It is also possible to build your own external harddisk, with parts from a proper dealer..

  6. #6
    New Member
    Points: 771, Level: 7
    Level completed: 11%, Points required for next Level: 179
    Overall activity: 0%
    Achievements:
    3 months registered500 Experience PointsNew Achievement!

    Join Date
    Jan 2012
    Location
    Almelo, Netherlands
    Posts
    4
    Points
    771
    Level
    7
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Hi,

    Is there not anybody around that can help? I just need the type number of a few hard disks. I bought already two disks that don't work.
    Pierre

  7. #7
    New Member
    Points: 157, Level: 2
    Level completed: 7%, Points required for next Level: 93
    Overall activity: 0%
    Achievements:
    31 days registered100 Experience PointsNew Achievement!

    Join Date
    Oct 2012
    Location
    Nederlans
    Posts
    5
    Points
    157
    Level
    2
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    I have a 40PFL8606H, also we have a brand new WDElements 2 TB external hard drive with USB 2.0, the format procedure got well to the end the writingspeed was too low.
    Our solution: get all update, we have missed one in september. We have tried three times and then it suddenly worked. Yeah

  8. #8
    New Member
    Points: 157, Level: 2
    Level completed: 7%, Points required for next Level: 93
    Overall activity: 0%
    Achievements:
    31 days registered100 Experience PointsNew Achievement!

    Join Date
    Oct 2012
    Location
    Nederlans
    Posts
    5
    Points
    157
    Level
    2
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Hoi, a supplement to the above:
    The update is not via TV. Via PC we found a new update. We put this one on usb :-)

  9. #9
    New Member
    Points: 771, Level: 7
    Level completed: 11%, Points required for next Level: 179
    Overall activity: 0%
    Achievements:
    3 months registered500 Experience PointsNew Achievement!

    Join Date
    Jan 2012
    Location
    Almelo, Netherlands
    Posts
    4
    Points
    771
    Level
    7
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    I missed the update too. Did the update, connected the disk (WD My Book Essential 2TB) and presto, it works! Thanks for informing me.

Similar Topics

  1. USB Hard drive Partitionning
    By Marqueux in forum TV: USB-recording
    Replies: 2
    Last Post: 07-23-2012, 12:07 PM
  2. Not playing mkv from USB hard drive
    By polsturm in forum TV: Software 2011 models
    Replies: 3
    Last Post: 02-18-2012, 06:44 PM
  3. USB Hard Drive for 7606T
    By Rotvig in forum TV: Streaming & Network
    Replies: 2
    Last Post: 11-22-2011, 09:56 AM
  4. 42PFL9603 - using USB hard drive?
    By jtoxford in forum TV: Streaming & Network
    Replies: 2
    Last Post: 11-02-2011, 07:53 AM
  5. BUG:Leaving USB Hard Drive plugged in slows down Net TV
    By wykeham in forum Smart TV: Software
    Replies: 2
    Last Post: 04-06-2011, 11:58 AM

Tags for this Topic

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •