Your experiences with FW v 150.48.13 for 6, 7, 8 and 9xx7 series (2012 models)

[Philips - Benedickte]

I had firmware 150.48.13 in my tv 40pfl7007h, the problem with that software i had was the teletext does not work when you turn the tv on, you must switch channel than teletext works. And sometime's a software crash.
So i did update it to 150.48.14 and now things are worse, channels changes keeps stuk after a few changes firmware hangs.
Teletext after a few page's change up and down it hangs.
The only thing i can do is pull the power off a hardware reset.
So i did an online chat session with philips help they were nice to me but, they did give me someting to flash back firmware,
but that did not work, not recognised at all. I could not flash back.
Tv crashes more and more till do have nothing but black screen any more.
Hardware reset does not help at all.
Now it must be repaired.
The only thing i see now is when it stands very long, the front led goes on after a long time and blinks two times.
Further no reaction anymore its dead.
It can be that i have a bad tv, that can happen.
But why did they not make an option to save your old firmware, ore a default firmware so you can flash again when something like this happens, and i think i am not the only one with troubels.
And it seems that the user is testing their software, something they should do self (expensive i know, but that wil make your philips name mutch better a nearly bugfree firmware).
Selling things is not a art, but selling things that work like an art is a miracle, keep that in mind and people will remember you!!!!!!!!!!!!!!!!!!!!!!!!!

Hi John.

Please see the PM i've sent you.

Best regards,
Benedickte

[Philips - Benedickte]

I have a 32PFL5007G and I upgraded to the latest version and I'm having problems getting.
- The TV usually stays with black screen and I have to unplug it for several minutes to get it working again.
- I see the subitiulos via DLNA, or being mkv srt. Other brands of TVs have this option.
- The interface is very slow, any delay, any action.
- The remote control responds very slowly. Slower than the My Remote.

The worst thing is you spend a lot of money on this TV thinking it is the best, and I'm sorry that LG for the same price I get a 3D TV, and I'm still fighting with the basic functions of this.
I'm really disappointed but I hope they fix soon all functions that make it really SMART TV

Hi Garciac.

Please see the PM i've send you.

Best regards,
Benedickte

[Philips - Benedickte]

Is anyone from Philips reading this?

I sent benedickte a private message, no response. I posted on this forum to remind her, no response.

I have the following faults.

Dirty screen effect/vertical banding.
Hdnm fault/bug.
Remote non responsive a lot.
Tv switches off randomly when using dlna or smart TV.
Audio dropping out through amp occasionally.

Anyone at Philips care to respond?

anyone..........?

I don't care if its the janitor or the tea boy, just answer.

Hi Drunk Munky.

I do appologize for not answering. I can confirm that i have seen the PM and answered
I also want to confirm that I am reading this and what you all are reporting, is getting passed on.

Best regards,
Benedickte

[javink]

Hi Benedict so you are still alive! Any realistic timeframe to resolve the issues or should I bring the tv back to the dealer?

[Johnnnnn]

Tv dead problem solved, they did change the board in my tv, now it works like charm again.
But i did not have the help menu, emu files not there, so flashed the manual update that helps than.
The repair man did forget this.

But the problem in the teletext software remains, no improvement.
When you turn the tv on, the first channel when you select teletext, than it does not work.
Change channel and go back to the channel than it works.
Seems like a bug in the firmware.

And faster look up for firmware info and mac adresses from the tv is done by typing the following command
123654

Then you get 3 pages with info from your tv.

[Toengel]

Hi

@All

Today/Tomorrow a new firmware will be released: 150.81...

Toengel@Alex

[stefanox]

lol,
make me wonder how you get that "news" instead a moderator will give that message.
so how trustfull is that news

[Toengel]

Hi,

a moderator in the German forum posted that...

Toengel@Alex

[stefanox]

hi

ahh ok, because i hear here from a moderator , that it will be released near by christmas

Hi,

a moderator in the German forum posted that...

Toengel@Alex

[Toengel]

Hi,

Update is available, please install and post feedback here: http://www.supportforum.philips.com/...7491#post47491

If you find bug, please descirbe in detail here: http://www.supportforum.philips.com/...00-Series-2012

Toengel@Alex