Problems using the DTR5520 favourites list

[markgreenwood]

Hi all

I have a Philips 36" flatscreen TV with a Philips DTR 5520 HD box connected. Great pictures, we're really loving HD! My question is about using the DTR 5520 HD box favourites list.

I can set up a new favourites list with all my favourite channels, no problem. But I cannot for the life of me work out how to persuade the box to use my new list instead of the default list.

There is no obvious onscreen instruction about how to select a favourites list.

I have tried using every button combination I can think of without success.

I have downloaded the user manual. which has detailed instructions about how to build a favourites list - the bit I can do. But it has no instructions on how to select a favourites list - the bit I can't do.

Please can anyone help, so we don't have to keep scrolling through endless shopping and porn channels to find the programmes we want?

[markgreenwood]

Can anyone help me on this, 'cos I can't sort it out here? Any friendly mods with a couple of moments to help me out?
Thanks!
Mark

[Philips - Marco]

Hi Mark,

I would recommend you to contact your local customer service, you can find the contact number under the Digital TV receivers section.
The contact details for UK are available here

Regards,
Marco

[markgreenwood]

Hi Marco
Thanks for the advice. I tried the online chat service, they suggested I call the 0800 number. I'll try them tomorrow.
Mark

[AriJ]

Hi!
I have similar issue with my 58PFL9956T/12. I can't create new list or delete channels from "All" list; there is no dialog title to these needs.