11-09-2012, 10:26 AM #1
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Dark lines/smudges on screen 46PFL7605H/12
My TV has been suffering from 2 vertical dark lines since a couple of months. These lines show up at darker scenes and especially with a grey back ground and with sidewards camera panning (football). I've also used plain grey test images and the lines are clearly visible.
Philips repair service E-care has acknowledged the problem at their second visit and changed the LCD screen (just within the warranty period).
Unfortunately the new LCD screen has the same issues. The thing is that the lines appear after watching TV for a while so I could not show them while the repairman was still there. On top of this the sreen also has a dark horizontal smudge which is clearly visible at a bright/white background. It appears that the lines and smudges become worse and worse.
Backlight bleeding is also more present than with the old screen.
I don’t want the screen to be replaced again as I think it is a product related failure.
I've requested Philips to replace the TV despite the warranty has now been expired.
Is anyone having these similar issues with their TV and what steps did they take in order to get it solved?
Last edited by Lassy; 11-19-2012 at 04:54 PM.
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