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  1. #1
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    SUPPORT HELP: another MKV audio problem

    still problems with the audio of some videos taken from usb
    the tv is the model 37pfl7605h/12 (last frmware)
    in the first video (mkv) I see and hear, in the second the sound does not work but i see the video correctly,
    Please tell me what's wrong !!!!!!!!!!!!!!!!!!
    The following characteristics of the two files:


    video 1:


    Format : Matroska
    File size : 1.44 GiB
    Duration : 42mn 9s
    Overall bit rate : 4 877 Kbps
    Encoded date : UTC 2010-06-12 13:50:01
    Writing application : mkvmerge v2.9.8 ('C'est le bon') built on Aug 13 2009 12:49:06
    Writing library : libebml v0.7.7 + libmatroska v0.8.1

    Video
    ID : 1
    Format : AVC
    Format/Info : Advanced Video Codec
    Format profile : High@L3.1
    Format settings, CABAC : No
    Format settings, ReFrames : 2 frames
    Format settings, GOP : M=2, N=30
    Codec ID : V_MPEG4/ISO/AVC
    Duration : 42mn 9s
    Bit rate mode : Variable
    Bit rate : 4 204 Kbps
    Width : 1 280 pixels
    Height : 720 pixels
    Display aspect ratio : 16:9
    Frame rate : 25.000 fps
    Color space : YUV
    Chroma subsampling : 4:2:0
    Bit depth : 8 bits
    Scan type : Progressive
    Bits/(Pixel*Frame) : 0.182
    Stream size : 1.24 GiB (86%)
    Language : English
    Color primaries : BT.709-5, BT.1361, IEC 61966-2-4, SMPTE RP177
    Transfer characteristics : BT.709-5, BT.1361
    Matrix coefficients : BT.709-5, BT.1361, IEC 61966-2-4 709, SMPTE RP177

    Audio #1
    ID : 2
    Format : AC-3
    Format/Info : Audio Coding 3
    Mode extension : CM (complete main)
    Codec ID : A_AC3
    Duration : 42mn 9s
    Bit rate mode : Constant
    Bit rate : 192 Kbps
    Channel(s) : 2 channels
    Channel positions : Front: L R
    Sampling rate : 48.0 KHz
    Bit depth : 16 bits
    Compression mode : Lossy
    Delay relative to video : 28ms
    Stream size : 57.9 MiB (4%)
    Title : ITA
    Language : Italian

    Audio #2
    ID : 3
    Format : AC-3
    Format/Info : Audio Coding 3
    Mode extension : CM (complete main)
    Codec ID : A_AC3
    Duration : 42mn 9s
    Bit rate mode : Constant
    Bit rate : 384 Kbps
    Channel(s) : 6 channels
    Channel positions : Front: L C R, Side: L R, LFE
    Sampling rate : 48.0 KHz
    Bit depth : 16 bits
    Compression mode : Lossy
    Stream size : 116 MiB (8%)
    Title : ENG
    Language : English

    ---------------------------------------------
    SECOND VIDEO WITH AUDIO PROBLEM

    Format : Matroska
    File size : 1.42 GiB
    Duration : 42mn 13s
    Overall bit rate : 4 805 Kbps
    Encoded date : UTC 2010-06-19 09:21:24
    Writing application : mkvmerge v4.0.0 ('The Stars were mine') built on Jun 6 2010 16:18:42
    Writing library : libebml v1.0.0 + libmatroska v1.0.0

    Video
    ID : 1
    Format : AVC
    Format/Info : Advanced Video Codec
    Format profile : High@L3.1
    Format settings, CABAC : No
    Format settings, ReFrames : 2 frames
    Codec ID : V_MPEG4/ISO/AVC
    Duration : 42mn 13s
    Bit rate mode : Variable
    Bit rate : 4 134 Kbps
    Width : 1 280 pixels
    Height : 720 pixels
    Display aspect ratio : 16:9
    Frame rate : 25.000 fps
    Color space : YUV
    Chroma subsampling : 4:2:0
    Bit depth : 8 bits
    Scan type : Progressive
    Bits/(Pixel*Frame) : 0.179
    Stream size : 1.22 GiB (86%)
    Language : English
    Color primaries : BT.709-5, BT.1361, IEC 61966-2-4, SMPTE RP177
    Transfer characteristics : BT.709-5, BT.1361
    Matrix coefficients : BT.709-5, BT.1361, IEC 61966-2-4 709, SMPTE RP177

    Audio #1
    ID : 2
    Format : AC-3
    Format/Info : Audio Coding 3
    Mode extension : CM (complete main)
    Codec ID : A_AC3
    Duration : 42mn 13s
    Bit rate mode : Constant
    Bit rate : 192 Kbps
    Channel(s) : 2 channels
    Channel positions : Front: L R
    Sampling rate : 48.0 KHz
    Bit depth : 16 bits
    Compression mode : Lossy
    Delay relative to video : 28ms
    Stream size : 58.0 MiB (4%)
    Title : ITA
    Language : Italian

    Audio #2
    ID : 4
    Format : AC-3
    Format/Info : Audio Coding 3
    Mode extension : CM (complete main)
    Codec ID : A_AC3
    Duration : 42mn 13s
    Bit rate mode : Constant
    Bit rate : 384 Kbps
    Channel(s) : 6 channels
    Channel positions : Front: L C R, Side: L R, LFE
    Sampling rate : 48.0 KHz
    Bit depth : 16 bits
    Compression mode : Lossy
    Stream size : 116 MiB (8%)
    Title : ENG
    Language : English

    Text
    ID : 3
    Format : UTF-8
    Codec ID : S_TEXT/UTF8
    Codec ID/Info : UTF-8 Plain Text
    Title : ITA - Forced
    Language : Italian

  2. #2
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    Hi,

    since you can't switch the audio stream on your TV, I think there is a problem with the first audio stream. Does this stream work on a PC? Maybe it is a problem with "Delay relative to video : 28ms". Maybe you can recode your video with www.xmedia-recode.de and you only copy the video stream and the 2nd audio stream (no recode of both the video and 2nd audio stream).

    Toengel@Alex

  3. #3
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    Quote Originally Posted by Toengel View Post
    Hi,

    since you can't switch the audio stream on your TV, I think there is a problem with the first audio stream.
    Toengel@Alex
    tnk toengel
    damn philips !!!!!
    it's not possibile to switch audio stream on TV?

  4. #4
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    however this ADUIO PROBLEM is a bug !

  5. #5
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    Hi,

    you can only switch the audio streams on Philips BD Player.

    @Philips
    This would be a nice feature for a future firmware release. You could place the audio stream switch menŁ in the option menŁ... also a subtitles functionality (*.SRT) which isn't supported at the moment.

    Toengel@Alex

  6. #6
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    Hi,

    does the audio stream work on your PC?

    Toengel@Alex

  7. #7
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    Quote Originally Posted by Toengel View Post
    Hi,

    does the audio stream work on your PC?

    Toengel@Alex
    absolutely yes

  8. #8
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    Hi,

    then it is up to Philips to solve that. Maybe you can make a short version of the file and contact Philips Support and send them the file.

    Toengel@Alex

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    When I bought my 40PFL8605, I was very curious about the quality of the media player software to play media from USB.
    What I suspected was true: not very good. Lot's of media files have issues; they don't play at all or have issues.
    Thank god I've got a mediaplayer that supports up to 1080p, internal and external subs, mkv's avi's etc.
    AND: most important of course, most files play flawlessly without any remuxing, re-encoding etc.

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