Your experiences with FW v0.140.27.0 for 8000 and 9000 series (2010 models)

[Nettle]

I've tried even the following strategy:

the TV PFL8605M/08 has got the HDMI1 ARC that is 1.4.

In order to avoid problems, as the soundbar manual says, I've connected the COAXIAL cable from the soundbar to the TV.

The HDMI ARC cable can be used ONLY if the TV and the sound bar are both 1.4 HDMI (the HTS5120/12 has got a HDMI OUT only 1.3)

The problem is still there: the intermittent sound lost is always there!

:-(((((((

[Marco]

Since the latest firmware i lost many times the sound of the tv (140-27). I've a 9705 tv.

Before the update I had no problem with the sound.
Sound goes of for a few seconds and after the few seconds it comes back.

[Nettle]

Since the latest firmware i lost many times the sound of the tv (140-27). I've a 9705 tv.

Before the update I had no problem with the sound.
Sound goes of for a few seconds and after the few seconds it comes back.

Are you using an external amplifier/Soundbar/home teather system with the TV?

My 8605 works well if it's used alone, the intermittent sound lost happens with the soundbar activated (both HDMI or Coaxial connection). It happens with the 140.25 and with the 140.27.

regards

[dj addams]

Hello,
yes i have that sound issue too.i have cinema from week 48, but last week i have sometimes audio issue, 4-5 sec mute and then sound back. i tried the latest fw 140.27 (before i have 140.25)but issue are still there..so fw not work.. so where is that "fix"? in this fw not...

hope in next fw?

[hiervierbier]

Are you using an external amplifier/Soundbar/home teather system with the TV?

My 8605 works well if it's used alone, the intermittent sound lost happens with the soundbar activated (both HDMI or Coaxial connection). It happens with the 140.25 and with the 140.27.

regards

My 9705 can do the sound failure without external apparatuses! ...
I mean , :'( even.

[Nettle]

In my case the sound interruption is related to the connection with the Soundbar (external amplifier).

The TV alone works very well from this point of view.

regards

[Marco]

I'm using it without an external home theatre system.
This evening i did a full reboot of the tv, because the sound was like a computer modem.

When i shutdown the tv en put is on again the sound was better.

[Marco]

Can i go back to the .025 firmware?

[Nettle]

I don't know,

you could chat form 8 am to 8 pm directly with Philips in order to send your question and receive a feedback immediately.

regards

[Nettle]

Dear PHilips,

in my case (37PFL8605M/08), the installation of the latest firmware (vers. 140.27) is still not the solution!!!!

The intermittent sound lost with an external device connected (via HDMI or Digital Audio OUT (S/Pdif) with the HTS5120 PHilips still remains !!!!!!!!!!!

What does it mean?

Please let me know.
regards

[Toengel]

Dear all,

Software 140.27 for the 8000 and 9000 series (xxPFLxxx5) is now officially available.

Release notes Q5551_0.140.27.0 (fixes for xxPFL8xx5 and xxPFL9xx5 series):
• The TV is intermittently loosing sound on the DIGITAL AUDIO OUT (S/PDIF) connection.
• Not all channels/services can be found during channel installation (only applicable to country Switzerland).
• The TV is intermittently loosing sound when you connect an external device via HDMI.
• Picture is distorted with vertical lines and micro-blocks while watching digital cable (DVB-C) channels (only applicable to country Finland).
• Unable to view “France 24” service in Net TV (only applicable to Net TV models).

Release notes Q5553_0.140.27.0 (fixes for 21:9 and xxPFL8xx5M and 9xx5M-Italy sets):
• Same as above + the TV automatically exits the Multimedia Home Platform (MHP) application (only applicable to Italy).

Hi,

see quote...

Toengel@Alex

[Nettle]

Hi,

see quote...

Toengel@Alex

Dear Toengel,

i've installed the latest firmware version for my 8605M model (the Q5553_0.140.27.0) but the issue (intermittent sound lost via HDMI or SPDIF with an external device, a HTS5120 philips soundbar in my case) is still the same.

regards

[Toengel]

Hi,

thats strange, since they adressed this issue...

Toengel@Alex

[hiervierbier]

And nothing about my Wii connected via YPrPb
Judging from the users here, using the .27. FW, and still complaining about the same issues, i do get the feeling nobody from Philips is reading our input. I think they're ignoring us as hard as the problem itself . Feeling this way, i'm considering returning my set...

[Toengel]

Hi,

the problem is, that with an message such as "does not work" or "is still present" one can't fix the problem (from developers view). You need to reproduce the error in the development department...

Toengel@Alex