wireless problem

[vuma02]

I have the 46pfl8007 and cant connect it through wireless. I have had this problem since I got the set and its driving me up the wall as I have to move my tv and therefore cant connect it wirelessly. is there a bug that im not aware of out there? the wireless option is there but not highlighted and therefore not selectable. any ideas?
thanks

[burnhoven]

Latest software is installed (150.48.14)?

You click on smartTV and on this assistent do you see the not highlighted option?

[vuma02]

yah I have the latest software and its not highlighted but the wired option.

[burnhoven]

Try to clear your internet memory
Home -> Setup -> Network Settings -> Clear Internet memory

To save Channel List to an USB drive
Home -> Setup -> TV settings -> general settings -> channel list copy

Next to try is reset your TV
Home -> Setup -> TV settings -> general settings -> "reinstall TV"

[vuma02]

tried that and didn't work. I think I have run out of options but thanks for your input.

[burnhoven]

i think you should contact your local service partner, a hardware defect is possible

[vuma02]

have noticed a pattern here, I think the problem is my external hard drive. whenever its connected I cant select the wifi option but if I disconnect it ,turn the tv off and then on then it works fine with the wifi. my hard drive is a western digital 1tb (my book) cant Philips sort out this problem?

[joão carrilho]

Tenho uma 37pfl6606h-12
no final da instalação da pen de wirless, apareçe sua tv esta ligada á rede doméstica.
Quando tento aceder a net tv, manda-me de novo para o iniçio da instalação,
como posso resolver o problema