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  1. #1
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    BDP 5100 subtitle problem

    There is no character set option when playing .mp4 or .mkv files.
    This problem war reported before, and there was no responce or solution from anybody.
    bdp 5100 quality hardvare, but firmware still not finished, waiting for 3 years. This is creazy.

    Here is the link from 15 months ago:

    http://www.supportforum.philips.com/...ing-mp4-videos

  2. #2
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    You should all be fired!

  3. #3
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    You need to inform users that you dont provide support for older models.

  4. #4
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    There is/was a thread some time ago which says "no support anymore for hardware older than 2 years".
    Of course that´s bad news for the buyers (and of course i will never buy a philips product in the future).
    But that´s a decision made by the company and not by the staff. The managers should be fired for such a stupid "support".

  5. #5
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    You guys are WRONG! Character set is available for .mkv, it's only not available for .mp4, reasons unknown...I too have reported this problem here and 2 firmware updates were released since - still no character set support for .mp4, but it is definitely there for .mkv and .avi
    Last edited by mytbyte; 02-05-2013 at 09:23 PM.

  6. #6
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    Quote Originally Posted by mytbyte View Post
    You guys are WRONG! Character set is available for .mkv, it's only not available for .mp4, reasons unknown...I too have reported this problem here and 2 firmware updates were released since - still no character set support for .mp4, but it is definitely there for .mkv and .avi
    Yes, on my BDP5200/12 is still has for mkv and missing for mp4. From USB device I have subtitle but through DLNA it does. I prefer Cyberlink PDVD12 with media stream function but not work! I also tried an alternative SERVIIO but no supports external subtitles for Philips. At the end the Windows Vista media player-server there is also no support for load external .srt

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