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  1. #16
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    Quote Originally Posted by Manovra76 View Post
    Hi,
    I have the same problem.

    Connect my LCD TV with jack to AW5000 and the voice/sound have delay.

    I have tried to connect headphones to the same output from LCD TV and the voice/sound is perfect syncronized. But if I change and connect AWW5000 ...all in delay.

    help please, this is a big problem!

    Fabio
    I have sent You a PM .

  2. #17
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    I too have this problem, but I am using my iPad in an official apple dock whilst playing netflix. I have the latest firmware and ~1 second lag. Please advise.

  3. #18
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    The problem persist, but I have find a partial solution.

    1) AW5000 is OFF
    2) AW5000 and LCD are connect with jacl
    3) power-on LCD
    4) AW5000 power ON

    if I do nothing else with AW5000, the voice is sincronize. Else if before I use AW5000 for other function and after use MP3 link ....I have delay in voice.

    May be this information can help someone and the support to fix in the next firmare version!!

  4. #19
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    Do you have any option to change on your TV and did you try already? What sound output is it? Are all devices up to date?

    And to be honest I do not see this device to be used as an external speaker for my TV, this is not the purpose of it or am I wrong here

  5. #20
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    Quote Originally Posted by Pacman View Post
    Do you have any option to change on your TV and did you try already? What sound output is it? Are all devices up to date?

    And to be honest I do not see this device to be used as an external speaker for my TV, this is not the purpose of it or am I wrong here
    All firmware is update.

    The problem is not TV, I have try 2 different chanel output, if use other speakerphone all is ok, if I use AW5000....delay =_="

    I suppose that internal firmware (mp3 link), post-process output and generate delay.

  6. #21
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    Hi I sent this to Consumer Care - on 22th April - will it be answered ? - not much care.

    Topic is thje sycronisation delay when using thw aw5000 JACK.

    With kind regards,
    Philips Consumer Care

    You submitted following inquiry:
    Can you please confirm if you are going to fix the issue with the AW5000 when plugged directly into a TV source and the ensuing Time Delay? See Phillips Forum on AW5000. I am happy to wait, but would like to know if this issue is being tackled? I actually watch most TV using a Philips HDT8520, and the issue is the same - so with both products being Philips it seems that this should be solvable.
    regards

  7. #22
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    hi orris11

    where have you sent your query to? on forum/ via PM / or sending email?

  8. #23
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    Dear Orris 11,

    I have sent you a PM. Would you please have a check of that?

    With thanks & regards,
    Philips Moderation Team
    Forum Mod

  9. #24
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    Quote Originally Posted by Philips - QK View Post
    Dear Orris 11,

    I have sent you a PM. Would you please have a check of that?

    With thanks & regards,
    Philips Moderation Team
    Hey,

    I'm facing the same problem on my AW5000 running the latest firmware.
    Any help would be appreciated!

  10. #25
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    Dear thomassafca,

    I have sent you a PM. Would you please check your PM inbox?

    Kind regards,
    Philips Moderation Team
    Forum Mod

  11. #26
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    Dear moderation team,

    I have the same problem delaying the output when I plug in a microphone into de mp3link.
    I have tried several mikes which in a pc directly outputs the voice.

    Can you send me also your PM?

  12. #27
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    Dear GvAlebeek,

    As requested, please refer to the PM I have just sent you

    Best regards,
    Joanna
    Philips Moderation Team
    Forum Mod

  13. #28
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    Hi I have problem with delay in my Fidelio AW9000. I connect my laptop by the usb soundcard rme babyface. Coaxial and jack have the same problem with delay.. Can you help please because I love this sond but I can use the speakers to watch the film or play the miusic etc. Thanks..

  14. #29
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    Dear Lesss,

    I have sent you a PM. Would you please check your inbox?

    Kind regards,
    Philips Moderation Team
    Forum Mod

  15. #30
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    Instead of sending PM', would you please share the solution (if any) with the forum?
    Thanks

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