DCM2055 - how to close ipod dock

[Timoti]

Hi,

So far I love my new DCM2055, but...
Out of curiosity, I opened the ipod dock (i don't have an ipod or iphone), but now I can't find a way to close it...

Any pointers would be much appreciated!

Thanks,
Tamas

[kwinnie]

Hi Timoti,

please find in the attached screenshot from the online manual.
You can push to open. So i assume you can push close it. can you pls try?

[Timoti]

Yeah, the first thing I tried was to push it back, as it seemed a logical method; but it pops right out again...
So I read the manual, the quick start guide and the online manual; googled it, etc..
Any other ideas?

Thanks!
Tamas

[kwinnie]

push back and hold a bit does not work?

[Timoti]

Tried again, still no luck. It just pops out again...

[Philips - QK]

Dear Timoti,

We do not have the exact unit here. But we have an Original Radio with Docking that comes with the same mechanism. Attached in the video please find the way we have the dock pushed back.


http://tinypic.com/player.php?v=34erzbb&s=6
If this does not work for you, we suspect it can be a mechanism defect. Please contact your local support to exchange your device.

Kind regards,
Philips Moderation Team

[knightfocus72]

I bought one of these today. Took 3 back with that problem. Finally took the display one home as that one did work!

Mike

[Timoti]

I usually love Philips stuff (I have a perfect 20-year-old Philips VCR, etc.), but this does sound a bit pathetic...
Thanks for the replies, I'll contact support.

Tamas

[Philips - Katerina]

Hello participants of the thread and forum members in general!

Hopefully your issue was dealt with and you are no longer facing it. Since the thread has been silent for some time now, I will proceed by closing it. If you still have the same question about the same issue or any similar issues arise feel free to start a new thread or contact one of us moderators to open this thread again.

Kind regards
Philips – Katerina