Blu-Ray Does Not Work on HDMI

[SRT]

Over the years I have had various components connected via HDMI (Computer, XBOX, etc) - they all worked fine, but I recently bought a Blu-Ray player (Sony BDP-S480) and I have a blank screen. The TV shows the input at 1080i, but there is no picture or sound. Could it be an HDCP issue? The TV is supposed to be compliant, right?

[Philips - Rohan]

What is the model number of your TV and what firmware version is currently on it?

[SRT]

It is model 50PF7321D/37 and has firmware Version: EX11U-1.5.0.0_09; Release for 2nd Spin: EX11U-1.5.0.0_09571. Thanks for your help on this!

[Philips - Rohan]

@SRT - Your TV already has the latest firmware and the fact that all you other devices are working indicates that the HDCP in your TV is working correctly.

Here is what I would suggest:
1. Log on to Sony's website & see if the firmware on the Blu-Ray player is the latest (M07.R.0624).
2. Try other output formats/resolutions on the BDP such as 720p etc. Sometimes a combination of the resolution and refresh rate i.e. 24Hz, 30Hz, 60Hz can affect playback as well.
3. Try using other connection methods to the TV such as Composite (Yellow = Video) or Component (Red Green Blue = Video) to access the menu screens on the BDP to access the settings on the BDP.

[SRT]

The firmware on both devices is up to date. I am already using the Component connection for the Blu-Ray since the HDMI does not work, but when a blu-ray disk is played, it lowers the resolution when not using HDMI (therefore no HD). I tried every resolution/combination on the output settings, tried different HDMI cables and still only have a blank screen. I checked the Nvidia settings on the computer that is hooked up to the television and under HDCP status it says "Your system is not HDCP compatible." Thanks again.

[Philips - Rohan]

SRT, really sorry to hear that. It looks like the EDID in the two devices are not syncing up the right way.

PS: I have personally owned about three laptops where different versions of the drivers reported HDCP incompliance with the TVs I had but everything worked fine.
Are you using these drivers to test HDCP in NVCP? http://www.nvidia.com/object/quadro-...ql-driver.html