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  1. 12-06-2012, 11:48 AM #1
    fiammante
    fiammante is offline
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    XML Parsing Failed error message when accessing TV programs

    Since this morning I am getting an error message when I try to access the TV programs from the home menu.

    XML Parsing failed.
    Error: missing root element.
  2. 12-12-2012, 12:44 PM #2
    Philips - Benedickte
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    Quote Originally Posted by fiammante View Post
    Since this morning I am getting an error message when I try to access the TV programs from the home menu.

    XML Parsing failed.
    Error: missing root element.

    Hi Fiammante.

    Could you pelase provide me with the following information:

    1. What software version is installed on the TV?
    2. where are you getting the TV signals from? (internal or external tuner)
    3. When you say TV programs, do you mean "Watch TV" or "TV/Programguide"?

    If not the latest Software, please do a software update, then reinstall your TV.


    Best regards,
    Benedickte
    Forum Mod
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