[MCI300] Internet radio doesn't work anymore

[alfa 147]

I did it before, also full reset, nothing works.

[Tias]

Ok, do you have any contact with anything in your LAN ?
Like a UPnP server in your PC or similar ?

Cheers !

[alfa 147]

Nope, nothing.Is it possible to reinstall firmware from a usb stick, let's say, because i cannot see the stereo system from my laptop, so i can't use wadm soft?
Or is it another way to reset it, beside pressing power button for 8 sec?
Another idea is to install it at home, now is in my office, to see if it recognize another wifi network.
Also, i have a mifi, so tomorrow i will try to see if it works with another router, beside the actual one.

[Tias]

Hi !

Pressing the power button > 5 seconds is just a full power off, not a reset.
To reset it, you have to start it up and select Factory Rest using the menu.
Then it will restart and then you reconfigure it to connect to your WLAN.

Cheers !

[alfa 147]

I did also 2 factory resets from the menu, with no results. Thanks for the help, i will post the news here tomorrow.

Ok, i have found the problem, with mifi router Internet works, so i will reset also the main wifi router to factory settings, and then i believe the problem will be solved.

[alfa 147]

I did also 2 factory resets from the menu, with no results. Thanks for the help, i will post the news here tomorrow.

Ok, i have found the problem, with mifi router Internet works, so i will reset also the main wifi router to factory settings, and then i believe the problem will be solved.

Nope, doesn't work with old router, even if i reset the wifi router and establish old type of connection, like it was set when it all works. So I will move the system at home, here is useless!

[alfa 147]

Nope, doesn't work with old router, even if i reset the wifi router and establish old type of connection, like it was set when it all works. So I will move the system at home, here is useless!

Problem solved: i reconfigured security encryption on wifi router, changed to both AES&TKIP from single TKIP. Maybe that's usefull for some of the users!

[John.s]

Hi,
I have the same problem as alfa 147 in as much as my WACS7500 says "internet server cannot be connected"
I have a full wifi signal and haved tried rebooting both the Centre and router to no avail.
Can anyone out there help?

Thanks
John.s

[raffa]

I have a similar problem, with the MCI300 not connecting to Internet radio.
I did a factory reset but after I entered my email address it asked me for the first user's password.
I cannot remember what I put in originally, is there anyway of finding out or resetting this?

[John.s]

I had a live cheat with Philips and they told me the server was down (again?????).
He said it would be unprofessional to give me a date it would be reinstated.
He said he would email me when it is up and running again.................I won't hold my breath!!!!

[Faust]

I have a similar problem, with the MCI300 not connecting to Internet radio.
I did a factory reset but after I entered my email address it asked me for the first user's password.
I cannot remember what I put in originally, is there anyway of finding out or resetting this?

Hi raffa, i would try to have a look if you can request a new password through MyPhilips - have a look here - http://www.p4c.philips.com/cgi-bin/c...w_partial.html .

Alternatively, you may try to create a bran new account as well.

[John R]

The reset password route doesn't work, I've tried it.

[raffa]

Hi
I sorted out my "please enter first users password" problem by doing the following

Set up a new account with new email address and to follow the steps below.

1. Initiate registration on device
2. Enter Email ID on the device
3. Click on the link in the email which has been send to the user
4. Complete the online registration on MyPhilips website
5. Once you are registered enter the password on the device

Please be aware that Step (5) shouldn’t be done after Step (2). Only do it when the website tells you your product is registered. Deviation of the sequence will result in error messages.
The first time I tried I didn't go through all the online steps to register the product and it failed (too impatient), but followed all the steps the second time and it worked.
Thanks to Theresa at Philips for her help.