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  1. #1
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    Problem with connection of the tv and the human 5200C

    Hello forum

    This is the problem we have
    When we make a link with 1 hdmi cable(1.4) between the 46pfl8007 and the humax 5200c cable HD recorder everything is alright but after a while the tv freezes and the remote of the humax and tv is not working any more (it's working again after a power of (switch back panel humax)
    This happens not everytime on the same time, sometimes after 20 min then again after 45 min
    We checkt out with another hdmi cable but this problem stay's


    Please can you help us

    BTW we make a firmware upgrade latest version for the tv and humax

    thanks

    greets marcel1964

  2. #2
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    Philips - Rafe's Avatar
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    Hi marcel1964,

    Sorry to see you're having problems with your TV and Humax box.

    Can you confirm whether this problem with any other devices connected by HDMI in the same ports?

    Best,

    Rafe

    Quote Originally Posted by marcel1964 View Post
    Hello forum

    This is the problem we have
    When we make a link with 1 hdmi cable(1.4) between the 46pfl8007 and the humax 5200c cable HD recorder everything is alright but after a while the tv freezes and the remote of the humax and tv is not working any more (it's working again after a power of (switch back panel humax)
    This happens not everytime on the same time, sometimes after 20 min then again after 45 min
    We checkt out with another hdmi cable but this problem stay's


    Please can you help us

    BTW we make a firmware upgrade latest version for the tv and humax

    thanks

    greets marcel1964
    Forum Mod

  3. #3
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    Hello rafe
    No it's only with the humax box and not with the audio/dvd set that's 100 % ok
    We have switch the hdmi cable with the other ports and it's freeze again

    marcel1964

  4. #4
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    Hi marcel1964,

    What you're describing would suggest that the problem lays with the Humax box, unfortunately

    Have you confirmed with them if this is a common problem, at all?

    Rafe

    Quote Originally Posted by marcel1964 View Post
    Hello rafe
    No it's only with the humax box and not with the audio/dvd set that's 100 % ok
    We have switch the hdmi cable with the other ports and it's freeze again

    marcel1964
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  5. #5
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    We have contact with philips and they make a remote diagnostic by internet and they think it's a problem in the television

  6. #6
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    Thanks fo reaction philips is coming for support

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