Results 1 to 9 of 9
  • Topic Tools
  • Display
  • Bookmark and Share
  1. #1
    New Member
    Points: 110, Level: 1
    Level completed: 60%, Points required for next Level: 40
    Overall activity: 0%
    Achievements:
    7 days registered100 Experience PointsNew Achievement!

    Join Date
    Dec 2012
    Posts
    4
    Points
    110
    Level
    1
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    Night Vision Terrible

    I have the B120 and the night vision is nearly unusable. The picture quality is terrible and I can barley even see my child, let alone see a clear image like the iBaby monitor. Yes I have the infrared/night vision turned on. The daytime video is great quality, but once the sun even starts to go down the image quality drops dramatically.

    I have read others comment that their night vision is great- which makes me think I have a bad camera or not all of the infrared LED's are working. I have attached a screen shot. Can you let me know if this is typical quality? The camera is about 6 feet/2 meters from the crib. Click image for larger version. 

Name:	IMG_0328.PNG 
Views:	107 
Size:	462.4 KB 
ID:	1587

    Thank you for the help

  2. #2
    Moderator
    Points: 9,011, Level: 28
    Level completed: 44%, Points required for next Level: 339
    Overall activity: 21.0%
    Achievements:
    1 year registeredNew Achievement!5000 Experience PointsOverdrive
    Philips - QK's Avatar
    Join Date
    Oct 2011
    Posts
    883
    Points
    9,011
    Level
    28
    Thanks
    11
    Thanked 34 Times in 30 Posts
    Rep Power
    10
    Dear gringly,

    We would like to understand more on your screenshot - may I know how long the app had been running by the time you took this screenshot?

    Thanks for giving your comments here. We have actually submitted a new version of app which should have improved this situation for approval. It will soonest be live the end of next week if no critical issues reported.

    With thanks & regards,
    Philips Moderation Team
    Forum Mod

  3. #3
    New Member
    Points: 110, Level: 1
    Level completed: 60%, Points required for next Level: 40
    Overall activity: 0%
    Achievements:
    7 days registered100 Experience PointsNew Achievement!

    Join Date
    Dec 2012
    Posts
    4
    Points
    110
    Level
    1
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Quote Originally Posted by Philips - QK View Post
    Dear gringly,

    We would like to understand more on your screenshot - may I know how long the app had been running by the time you took this screenshot?

    Thanks for giving your comments here. We have actually submitted a new version of app which should have improved this situation for approval. It will soonest be live the end of next week if no critical issues reported.

    With thanks & regards,
    Philips Moderation Team
    The app was open for a few minutes when I took that screenshot. I have attached new screenshots:

    insightir= The in.sight camera, with room light on, in IR mode- great quality
    insightnightir1min= The in.sight camera, at night, in IR mode, app open 1 minute- poor quality
    insightnightir5min= The in.sight camera, at night, in IR mode, app open 5 minutes, even poorer quality
    ibabynightir- Screenshot taken with iBaby monitor in same room as in.sight at same time, at night, in IR mode. great quality at half the resolution.
    Click image for larger version. 

Name:	ibabynightir.JPG 
Views:	67 
Size:	46.0 KB 
ID:	1589Click image for larger version. 

Name:	insightnightir5min.JPG 
Views:	58 
Size:	268.3 KB 
ID:	1588Click image for larger version. 

Name:	insightnightir1min.JPG 
Views:	51 
Size:	230.0 KB 
ID:	1590Attachment 1591
    Thank you for the quick reply and I look forward to the app update!
    Attached Thumbnails Attached Thumbnails Click image for larger version. 

Name:	insightir.JPG 
Views:	48 
Size:	146.3 KB 
ID:	1592  

  4. #4
    New Member
    Points: 110, Level: 1
    Level completed: 60%, Points required for next Level: 40
    Overall activity: 0%
    Achievements:
    7 days registered100 Experience PointsNew Achievement!

    Join Date
    Dec 2012
    Posts
    4
    Points
    110
    Level
    1
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    I just fully closed the app and reopened, and the quality is still very bad, so i do not think time has anything to do with it- and the quality is just as poor on the ipad app.Click image for larger version. 

Name:	IMG_4028.JPG 
Views:	46 
Size:	290.9 KB 
ID:	1593

  5. #5
    Moderator
    Points: 9,011, Level: 28
    Level completed: 44%, Points required for next Level: 339
    Overall activity: 21.0%
    Achievements:
    1 year registeredNew Achievement!5000 Experience PointsOverdrive
    Philips - QK's Avatar
    Join Date
    Oct 2011
    Posts
    883
    Points
    9,011
    Level
    28
    Thanks
    11
    Thanked 34 Times in 30 Posts
    Rep Power
    10
    Quote Originally Posted by gringly View Post
    I just fully closed the app and reopened, and the quality is still very bad, so i do not think time has anything to do with it- and the quality is just as poor on the ipad app.Click image for larger version. 

Name:	IMG_4028.JPG 
Views:	46 
Size:	290.9 KB 
ID:	1593
    Dear gringly,

    Sorry for my late reply. But we are looking into your case. We will update you when we have more concrete information.

    Kind regards,
    Philips Moderation Team
    Forum Mod

  6. #6
    Moderator
    Points: 9,011, Level: 28
    Level completed: 44%, Points required for next Level: 339
    Overall activity: 21.0%
    Achievements:
    1 year registeredNew Achievement!5000 Experience PointsOverdrive
    Philips - QK's Avatar
    Join Date
    Oct 2011
    Posts
    883
    Points
    9,011
    Level
    28
    Thanks
    11
    Thanked 34 Times in 30 Posts
    Rep Power
    10
    Dear gringly,

    We have a new version of app 2.2 released. Would you please test if it improves the night vision performance?

    With thanks & regards,
    Philips Moderation Team
    Forum Mod

  7. #7
    New Member
    Points: 110, Level: 1
    Level completed: 60%, Points required for next Level: 40
    Overall activity: 0%
    Achievements:
    7 days registered100 Experience PointsNew Achievement!

    Join Date
    Dec 2012
    Posts
    4
    Points
    110
    Level
    1
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Quote Originally Posted by Philips - QK View Post
    Dear gringly,

    We have a new version of app 2.2 released. Would you please test if it improves the night vision performance?

    With thanks & regards,
    Philips Moderation Team
    The app update did not improve the night vision performance. The image quality is still very poor, and the auto setting is still very buggy. I have a feeling I have a bad monitor as other reviews state their night vision quality is great. Any way to exchange the monitor?

  8. #8
    Moderator
    Points: 9,011, Level: 28
    Level completed: 44%, Points required for next Level: 339
    Overall activity: 21.0%
    Achievements:
    1 year registeredNew Achievement!5000 Experience PointsOverdrive
    Philips - QK's Avatar
    Join Date
    Oct 2011
    Posts
    883
    Points
    9,011
    Level
    28
    Thanks
    11
    Thanked 34 Times in 30 Posts
    Rep Power
    10
    Dear gringly,

    We are sorry to hear that from you.
    If that is so, we suggest you to contact our call center for your Night Vision issue and arrange an exchange.

    http://www.support.philips.com/suppo...userCountry=us


    Kind regards,
    Philips Moderation Team
    Forum Mod

  9. #9
    New Member
    Points: 129, Level: 1
    Level completed: 79%, Points required for next Level: 21
    Overall activity: 13.0%
    Achievements:
    New Achievement!31 days registered100 Experience Points

    Join Date
    Jan 2013
    Posts
    4
    Points
    129
    Level
    1
    Thanks
    0
    Thanked 1 Time in 1 Post
    Rep Power
    0
    gringly, did receiving a new camera improve the night vision? My camera performs similarly to your screencaps, wondering if Philips just has limited quality to their night vision compared to the other hardware you're using or if we have bum cameras.

Similar Topics

  1. MCI298/12 Turns on by itself every night at 9:50 PM
    By faditech in forum Sound: Streamium MCi series (MCi900| Mci8080| MCi730| MCi500| MCi298)
    Replies: 0
    Last Post: 08-30-2012, 10:34 AM
  2. cheap solution to terrible sound
    By julez in forum Smart TV: News
    Replies: 0
    Last Post: 07-17-2012, 03:38 PM
  3. 32PF5520D Vision but no sound.
    By Briman in forum TV: Other
    Replies: 0
    Last Post: 04-24-2012, 11:05 AM
  4. Vision 2020
    By Jessy in forum TV: Innovation
    Replies: 0
    Last Post: 03-24-2011, 03:16 PM
  5. 46pfl9705h - backlight turns on during night
    By bmandersen in forum TV: Software 2010 models
    Replies: 3
    Last Post: 03-13-2011, 10:35 PM

Tags for this Topic

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •