6007 : Issue with Game/Computer mode

[Philips - Benedickte]

Any updates on this problem?

Hi.

I can confirm I have passed all the information I have received on to the development.

Best regards,
Benedickte

[user1]

i'm having exactly the same issue with a new 42PFL6057K/12. the firmware is up to date (0.150.83.0).

[x7007]

Please fix it as soon as possible,, not delays,, it did not happen with my old Philips 8404 42" it had full 1:1 pixel to pixel.

Please philips.

[starmind]

Hi,

can anyone tell me if the problem is fixed in FW 150.85?

[WILDCORE]

Yes, I can. And no, it is not.

[dangauset]

Any updates on this matter?

My 55PFL7007 is having the same issues and I have updated to the latest firmware (150.85.0), but my image is still shifted about 5 pixels to the right in gamie and computer mode and there is no way for me to adjust the image manually.

I hope a fix for this will be available soon!

[Philips]

Guys,

See PM I send you.

Regards,
JuAn

[dangauset]

Sounds good, JuAn. Thanks!

[Toengel]

Hi,

so what is the solution for that issue?

Toengel@Alex

[x7007]

from pm. Thanks nice ! we will wait for new firmware. I hope it won't take this long, still new tv and I'm using it for everything, from working-gaming pc-gaming ps3-movies.

[Tzwän]

Having the same problem with 55pfl8007k! what's the solution philips-juan or anyone else?! is there a new FW coming?!

[Philips]

Guys,

The 5 pixels shift issue has been solved in SW v150.87 (look here: http://goo.gl/2QtOq)! Please visit the support website, download it and upgrade your TV via USB-stick.

Regards,
JuAn

[dangauset]

I've just installed the update (v150.87) and the 5px issue seems to be fixed. Thanks a lot!

However, a 5px shift has occured in the menus. The dark transparent background in the menus do not cover the 5px to the left on the screen. It seems like the menu background needs to be shifted 5px as well. This only occurs in game/computer mode.



Regards, Daniel.