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  1. #1
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    Exclamation Who is responsible for IP-EPG by TVTV?

    Hi,

    who is responsible for IP-EPG by TVTV?

    I called Philips support concerning the zoom and translation problems in IP-EPG (http://www.supportforum.philips.com/...nscreen-errors and http://www.supportforum.philips.com/...oomed-EPG-Page). They said that they have nothing to do with the IP-EPG provided by TVTV.

    1. I fully understand that TVTV is the EPG content provider. So if I have problems with the content I'd like to contact them. WHO CAN I CONTACT? The hotline couldn't get me a contact address.
    2. The zoom function is a build-in function of Philips. Why does Philips decline that they have something to do with it?
    @Philips

    Please give us a contact person at TVTV who is responsible for the IP-EPG in Philips TVs!

    Toengel@Alex

  2. #2
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    Good point.

    regards

  3. #3
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    Serious Net TV complaints can be send to "nettv.support@philips.com".
    Do NOT forget to mention (at least) your:
    • TV model number
    • SW version
    • Country
    Forum Mod

  4. #4
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    Well a lot of channels are simply missing. Like RTL Lounge and alle the Dutch 24-channels (like 101TV, Politiek 24 etc).

  5. #5
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    What is going on?? The tvtv IP-EPG started working in Finland 02-10-2011 (for the very first time) and stopped working yesterday 02-15-2011. When pressing EPG button it now only loads Net TV menu. Was this just a test round or is it a bug in your system? Same behavior with my 2009 model and my friends 2010 model.

    I hope you fix this asap, thank you.

  6. #6
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    Indeed i have no tvtv too, Channels of Ziggo or simply missing and a lot of bugs were there. It was very slow.

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