Results 1 to 3 of 3
  • Topic Tools
  • Display
  • Bookmark and Share
  1. #1
    New Member
    Points: 49, Level: 1
    Level completed: 98%, Points required for next Level: 1
    Overall activity: 0%
    Achievements:
    New Achievement!

    Join Date
    Dec 2012
    Location
    Washington
    Posts
    1
    Points
    49
    Level
    1
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    Fails to Locate Monitor Half the Time

    For no apparent reason, the monitor doesn't appear in the iphone app about half the time. I come back an hour later sometimes and, lo and behold, there's the monitor. There's no rhyme or reason for this alternating failure or success. The wifi network is fully functioning at all times; I can stream music, download documents, surf the web, etc. This obviously is unacceptable. Please let me know if there's a solution or whether I should return this for a refund. Many thanks.

  2. #2
    Moderator
    Points: 9,554, Level: 29
    Level completed: 34%, Points required for next Level: 396
    Overall activity: 11.0%
    Achievements:
    1 year registeredNew Achievement!5000 Experience PointsOverdrive
    Philips - QK's Avatar
    Join Date
    Oct 2011
    Posts
    884
    Points
    9,554
    Level
    29
    Thanks
    11
    Thanked 34 Times in 30 Posts
    Rep Power
    10
    hello, are you using the same network with that of your monitor for your iphone?
    Last edited by Philips - QK; 12-17-2012 at 09:22 AM.
    Forum Mod

  3. #3
    Moderator
    Points: 9,554, Level: 29
    Level completed: 34%, Points required for next Level: 396
    Overall activity: 11.0%
    Achievements:
    1 year registeredNew Achievement!5000 Experience PointsOverdrive
    Philips - QK's Avatar
    Join Date
    Oct 2011
    Posts
    884
    Points
    9,554
    Level
    29
    Thanks
    11
    Thanked 34 Times in 30 Posts
    Rep Power
    10
    Dear cth,

    We have a new version of iOS app - v2.2. This version will improve the stability. Would you please have a try on this?

    Kind regards,
    Philips Moderation Team
    Forum Mod

Similar Topics

  1. DS9800 becomes unavailable for airplay time after time
    By artesan in forum Sound: DS8000- and DS9000-series
    Replies: 41
    Last Post: 07-19-2013, 09:47 AM
  2. BBC Iplayer quits half way through a programme
    By nictu in forum Smart TV: Apps
    Replies: 7
    Last Post: 09-11-2012, 06:32 AM
  3. MKV 3D Half-SBS with USB din't work
    By hans.petrie in forum TV: Streaming & Network
    Replies: 1
    Last Post: 02-17-2012, 05:39 PM
  4. WiFi disconnected from time to time
    By chingy in forum Sound: Streamium MCi series (MCi900| Mci8080| MCi730| MCi500| MCi298)
    Replies: 1
    Last Post: 01-05-2012, 02:15 PM
  5. Replies: 3
    Last Post: 03-10-2011, 07:58 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •