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  1. #1
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    TV wont show subs

    Hi!
    Last night I was suppose to watch a movie from my usb stick. The movie has hardcoded subs, but for some really starnge reason the subs doesnt appear when playing on my tv? Watching it on my pc there is subs on.

    Any one know why this can happen

  2. #2
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    Hi,

    which TV do you have, which firmware is installed?

    Toengel@Alex

  3. #3
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    My tv is 32PFL4047T/12, and has the latest firmware. I dont really get it, how hardcoced subs can be "removed" by the tv?

  4. #4
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    Hi,

    please analyse the video with the tool "mediainfo" and post the output (please switch the tool to "text mode" before).

    Toengel@Alex

  5. #5
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    General
    Unique ID : 308961977077147894991772393194835605107 (0xE86FE98EA7BDB0D84C708B869EF6F673)
    Complete name : G:\Film\Alex.Cross.2012.Custom.DKsubs.SUBLiME.x264-SD.mkv-1\Alex.Cross.2012.Custom.DKsubs.SUBLiME.x264-SD.mkv
    Format : Matroska
    Format version : Version 2
    File size : 1.15 GiB
    Duration : 1h 41mn
    Overall bit rate : 1 626 Kbps
    Writing application : HandBrake 0.9.8
    Writing library : libmkv 0.6.5

    Video
    ID : 1
    Format : AVC
    Format/Info : Advanced Video Codec
    Format profile : High@L2.2
    Format settings, CABAC : Yes
    Format settings, ReFrames : 4 frames
    Codec ID : V_MPEG4/ISO/AVC
    Duration : 1h 41mn
    Nominal bit rate : 1 500 Kbps
    Width : 720 pixels
    Height : 288 pixels
    Display aspect ratio : 16:9
    Frame rate mode : Constant
    Frame rate : 24.000 fps
    Color space : YUV
    Chroma subsampling : 4:2:0
    Bit depth : 8 bits
    Scan type : Progressive
    Bits/(Pixel*Frame) : 0.301
    Writing library : x264 core 120
    Encoding settings : cabac=1 / ref=3 / deblock=1:0:0 / analyse=0x3:0x113 / me=hex / subme=7 / psy=1 / psy_rd=1.20:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=3 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=2 / keyint=240 / keyint_min=24 / scenecut=40 / intra_refresh=0 / rc_lookahead=50 / rc=abr / mbtree=1 / bitrate=1500 / ratetol=1.0 / qcomp=0.60 / qpmin=3 / qpmax=69 / qpstep=4 / ip_ratio=1.40 / aq=1:1.10
    Language : English
    Default : Yes
    Forced : No
    Color primaries : BT.709
    Transfer characteristics : BT.709
    Matrix coefficients : BT.709

    Audio
    ID : 2
    Format : AAC
    Format/Info : Advanced Audio Codec
    Format profile : LC
    Codec ID : A_AAC
    Duration : 1h 41mn
    Channel(s) : 2 channels
    Channel positions : Front: L R
    Sampling rate : 48.0 KHz
    Compression mode : Lossy
    Language : English
    Default : Yes
    Forced : No

    Text
    ID : 3
    Format : UTF-8
    Codec ID : S_TEXT/UTF8
    Codec ID/Info : UTF-8 Plain Text
    Language : Danish
    Default : Yes
    Forced : No

  6. #6
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    General
    Unique ID : 308961977077147894991772393194835605107 (0xE86FE98EA7BDB0D84C708B869EF6F673)
    Complete name : G:\Film\Alex.Cross.2012.Custom.DKsubs.SUBLiME.x264-SD.mkv-1\Alex.Cross.2012.Custom.DKsubs.SUBLiME.x264-SD.mkv
    Format : Matroska
    Format version : Version 2
    File size : 1.15 GiB
    Duration : 1h 41mn
    Overall bit rate : 1 626 Kbps
    Writing application : HandBrake 0.9.8
    Writing library : libmkv 0.6.5

    Video
    ID : 1
    Format : AVC
    Format/Info : Advanced Video Codec
    Format profile : High@L2.2
    Format settings, CABAC : Yes
    Format settings, ReFrames : 4 frames
    Codec ID : V_MPEG4/ISO/AVC
    Duration : 1h 41mn
    Nominal bit rate : 1 500 Kbps
    Width : 720 pixels
    Height : 288 pixels
    Display aspect ratio : 16:9
    Frame rate mode : Constant
    Frame rate : 24.000 fps
    Color space : YUV
    Chroma subsampling : 4:2:0
    Bit depth : 8 bits
    Scan type : Progressive
    Bits/(Pixel*Frame) : 0.301
    Writing library : x264 core 120
    Encoding settings : cabac=1 / ref=3 / deblock=1:0:0 / analyse=0x3:0x113 / me=hex / subme=7 / psy=1 / psy_rd=1.20:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=3 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=2 / keyint=240 / keyint_min=24 / scenecut=40 / intra_refresh=0 / rc_lookahead=50 / rc=abr / mbtree=1 / bitrate=1500 / ratetol=1.0 / qcomp=0.60 / qpmin=3 / qpmax=69 / qpstep=4 / ip_ratio=1.40 / aq=1:1.10
    Language : English
    Default : Yes
    Forced : No
    Color primaries : BT.709
    Transfer characteristics : BT.709
    Matrix coefficients : BT.709

    Audio
    ID : 2
    Format : AAC
    Format/Info : Advanced Audio Codec
    Format profile : LC
    Codec ID : A_AAC
    Duration : 1h 41mn
    Channel(s) : 2 channels
    Channel positions : Front: L R
    Sampling rate : 48.0 KHz
    Compression mode : Lossy
    Language : English
    Default : Yes
    Forced : No

    Text
    ID : 3
    Format : UTF-8
    Codec ID : S_TEXT/UTF8
    Codec ID/Info : UTF-8 Plain Text
    Language : Danish
    Default : Yes
    Forced : No

  7. #7
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    Have you received my reply with "Mediainfo"?

  8. #8
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    Hi,

    no - but you should post it here in this thread...

    Toengel@Alex

  9. #9
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    I tried to do that before, but a sign on the screen said that my post had to approved by an administrator before it would be visible?

  10. #10
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    Here it is again:
    General
    Unique ID : 308961977077147894991772393194835605107 (0xE86FE98EA7BDB0D84C708B869EF6F673)
    Complete name : G:\Film\Alex.Cross.2012.Custom.DKsubs.SUBLiME.x264-SD.mkv-1\Alex.Cross.2012.Custom.DKsubs.SUBLiME.x264-SD.mkv
    Format : Matroska
    Format version : Version 2
    File size : 1.15 GiB
    Duration : 1h 41mn
    Overall bit rate : 1 626 Kbps
    Writing application : HandBrake 0.9.8
    Writing library : libmkv 0.6.5

    Video
    ID : 1
    Format : AVC
    Format/Info : Advanced Video Codec
    Format profile : High@L2.2
    Format settings, CABAC : Yes
    Format settings, ReFrames : 4 frames
    Codec ID : V_MPEG4/ISO/AVC
    Duration : 1h 41mn
    Nominal bit rate : 1 500 Kbps
    Width : 720 pixels
    Height : 288 pixels
    Display aspect ratio : 16:9
    Frame rate mode : Constant
    Frame rate : 24.000 fps
    Color space : YUV
    Chroma subsampling : 4:2:0
    Bit depth : 8 bits
    Scan type : Progressive
    Bits/(Pixel*Frame) : 0.301
    Writing library : x264 core 120
    Encoding settings : cabac=1 / ref=3 / deblock=1:0:0 / analyse=0x3:0x113 / me=hex / subme=7 / psy=1 / psy_rd=1.20:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=3 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=2 / keyint=240 / keyint_min=24 / scenecut=40 / intra_refresh=0 / rc_lookahead=50 / rc=abr / mbtree=1 / bitrate=1500 / ratetol=1.0 / qcomp=0.60 / qpmin=3 / qpmax=69 / qpstep=4 / ip_ratio=1.40 / aq=1:1.10
    Language : English
    Default : Yes
    Forced : No
    Color primaries : BT.709
    Transfer characteristics : BT.709
    Matrix coefficients : BT.709

    Audio
    ID : 2
    Format : AAC
    Format/Info : Advanced Audio Codec
    Format profile : LC
    Codec ID : A_AAC
    Duration : 1h 41mn
    Channel(s) : 2 channels
    Channel positions : Front: L R
    Sampling rate : 48.0 KHz
    Compression mode : Lossy
    Language : English
    Default : Yes
    Forced : No

    Text
    ID : 3
    Format : UTF-8
    Codec ID : S_TEXT/UTF8
    Codec ID/Info : UTF-8 Plain Text
    Language : Danish
    Default : Yes
    Forced : No

  11. #11
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    Hi,

    as you can see, the subtitle is not hardcoded - it's a separat stream. Then you need to activate it manually on your TV with the subtitle button or via the option button.

    Toengel@Alex

  12. #12
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    I have the 32PFL3807H/12 model and I can't see the subtitles when I play avi from usb.
    Thanks

  13. #13
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    the name of the movie should be the same as the subtitle.


    filmul terbuie sa aiba fix acelasi nume cu subtitrarea. a vezi ca extensia subtitrarii sa fie corecta.
    adica: .srt sa-ti arate timpul si .sub sa-ti arate frames la care sa apara randul de subtitrare.

  14. #14
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    After having several problems with a brand new (!) Philips TV I bought a new one. I now have a 46PFL7007k/12.
    I have 2 NAS servers which are also seen by my TV. I tried to play a .mkv file with an appropiate .srt file, so with subtitles. I switch subtitles to on with the Option button, however no subtitles are shown. The name of the .srt file is of course exactly hte same as the .mkv file. When I want to play the files through my digital HD satellite receiver the subtitles are ok. So for me the problem must be in the (software) of the Philips TV. How to get the subtitles on my screen?

    mediainfo:
    General
    Kind of stream : General
    Kind of stream : General
    Stream identifier : 0
    Count of video streams : 1
    Count of audio streams : 1
    Video_Format_List : AVC
    Video_Format_WithHint_List : AVC
    Codecs Video : AVC
    Video_Language_List : English
    Audio_Format_List : AC-3
    Audio_Format_WithHint_List : AC-3
    Audio codecs : AC3
    Audio_Language_List : English
    File extension : mkv
    Format : Matroska
    Format : Matroska
    Format/Url : http://packs.matroska.org/
    Format/Extensions usually used : mkv mk3d mka mks
    Commercial name : Matroska
    Format version : Version 2
    Codec : Matroska
    Codec : Matroska
    Codec/Url : http://packs.matroska.org/
    Codec/Extensions usually used : mkv mk3d mka mks
    File size : 819763179
    File size : 782 MiB
    File size : 782 MiB
    File size : 782 MiB
    File size : 782 MiB
    File size : 781.8 MiB
    Duration : 2606688
    Duration : 43mn 26s
    Duration : 43mn 26s 688ms
    Duration : 43mn 26s
    Duration : 00:43:26.688
    Overall bit rate : 2515876
    Overall bit rate : 2 516 Kbps
    Stream size : 16312969
    Stream size : 15.6 MiB (2%)
    Stream size : 16 MiB
    Stream size : 16 MiB
    Stream size : 15.6 MiB
    Stream size : 15.56 MiB
    Stream size : 15.6 MiB (2%)
    Proportion of this stream : 0.01990
    Encoded date : UTC 2012-12-02 15:57:17
    File last modification date : UTC 2012-12-02 07:57:42
    File last modification date (local) : 2012-12-02 09:57:42
    Writing application : mkvmerge v3.0.0 ('Hang up your Hang-Ups') built on Apr 19 2010 11:58:49
    Writing library : libebml v0.7.7 + libmatroska v0.8.1
    Writing library : libebml v0.7.7 + libmatroska v0.8.1

    Video
    Count : 206
    Count of stream of this kind : 1
    Kind of stream : Video
    Kind of stream : Video
    Stream identifier : 0
    ID : 1
    ID : 1
    Unique ID : 1
    Format : AVC
    Format/Info : Advanced Video Codec
    Format/Url : http://developers.videolan.org/x264.html
    Commercial name : AVC
    Format profile : High@L4.1
    Format settings : CABAC / 9 Ref Frames
    Format settings, CABAC : Yes
    Format settings, CABAC : Yes
    Format settings, ReFrames : 9
    Format settings, ReFrames : 9 frames
    Internet media type : video/H264
    Codec ID : V_MPEG4/ISO/AVC
    Codec ID/Url : http://ffdshow-tryout.sourceforge.net/
    Codec : V_MPEG4/ISO/AVC
    Codec : AVC
    Codec/Family : AVC
    Codec/Info : Advanced Video Codec
    Codec/Url : http://ffdshow-tryout.sourceforge.net/
    Codec profile : High@L4.1
    Codec settings : CABAC / 9 Ref Frames
    Codec settings, CABAC : Yes
    Codec_Settings_RefFrames : 9
    Duration : 2606690
    Duration : 43mn 26s
    Duration : 43mn 26s 690ms
    Duration : 43mn 26s
    Duration : 00:43:26.690
    Bit rate : 2081810
    Bit rate : 2 082 Kbps
    Width : 1280
    Width : 1 280 pixels
    Height : 720
    Height : 720 pixels
    Pixel aspect ratio : 1.000
    Display aspect ratio : 1.778
    Display aspect ratio : 16:9
    Frame rate : 23.976
    Frame rate : 23.976 fps
    Frame count : 62498
    Resolution : 8
    Resolution : 8 bits
    Colorimetry : 4:2:0
    Color space : YUV
    Chroma subsampling : 4:2:0
    Bit depth : 8
    Bit depth : 8 bits
    Scan type : Progressive
    Scan type : Progressive
    Interlacement : PPF
    Interlacement : Progressive
    Bits/(Pixel*Frame) : 0.094
    Delay : 0
    Delay : 00:00:00.000
    Delay, origin : Container
    Delay, origin : Container
    Stream size : 678329186
    Stream size : 647 MiB (83%)
    Stream size : 647 MiB
    Stream size : 647 MiB
    Stream size : 647 MiB
    Stream size : 646.9 MiB
    Stream size : 647 MiB (83%)
    Proportion of this stream : 0.82747
    Writing library : x264 - core 129 r2230 1cffe9f
    Writing library : x264 core 129 r2230 1cffe9f
    Writing library/Name : x264
    Writing library/Version : core 129 r2230 1cffe9f
    Encoding settings : cabac=1 / ref=9 / deblock=1:-2:-2 / analyse=0x3:0x133 / me=umh / subme=10 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=32 / chroma_me=1 / trellis=2 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=0 / chroma_qp_offset=-2 / threads=14 / lookahead_threads=2 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=5 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=3 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=23 / scenecut=40 / intra_refresh=0 / rc_lookahead=60 / rc=crf / mbtree=1 / crf=18.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / ip_ratio=1.40 / aq=1:1.00
    Language : en
    Language : English
    Language : English
    Language : en
    Language : eng
    Language : en
    Default : No
    Default : No
    Forced : No
    Forced : No
    Matrix coefficients : BT.709-5, BT.1361, IEC 61966-2-4 709, SMPTE RP177

    Audio
    Count : 183
    Count of stream of this kind : 1
    Kind of stream : Audio
    Kind of stream : Audio
    Stream identifier : 0
    ID : 2
    ID : 2
    Unique ID : 3033339997
    Format : AC-3
    Format/Info : Audio Coding 3
    Commercial name : AC-3
    Mode extension : CM (complete main)
    Codec ID : A_AC3
    Codec : AC3
    Codec : AC3
    Codec/Family : AC3
    Codec/Info : Dolby AC3
    Duration : 2606688
    Duration : 43mn 26s
    Duration : 43mn 26s 688ms
    Duration : 43mn 26s
    Duration : 00:43:26.688
    Bit rate mode : CBR
    Bit rate mode : Constant
    Bit rate : 384000
    Bit rate : 384 Kbps
    Channel(s) : 6
    Channel(s) : 6 channels
    Channel positions : Front: L C R, Side: L R, LFE
    Channel positions : 3/2/0.1
    Sampling rate : 48000
    Sampling rate : 48.0 KHz
    Samples count : 125121024
    Resolution : 16
    Resolution : 16 bits
    Bit depth : 16
    Bit depth : 16 bits
    Compression mode : Lossy
    Compression mode : Lossy
    Delay : 0
    Delay : 00:00:00.000
    Delay, origin : Container
    Delay, origin : Container
    Delay relative to video : 0
    Video0 delay : 0
    Stream size : 125121024
    Stream size : 119 MiB (15%)
    Stream size : 119 MiB
    Stream size : 119 MiB
    Stream size : 119 MiB
    Stream size : 119.3 MiB
    Stream size : 119 MiB (15%)
    Proportion of this stream : 0.15263
    Default : Yes
    Default : Yes
    Forced : No
    Forced : No
    dialnorm : -31
    dialnorm/String : -31 dB
    bsid : 8
    dialnorm_Average : -31
    dialnorm_Average/String : -31 dB
    dialnorm_Minimum : -31
    dialnorm_Minimum/String : -31 dB
    dialnorm_Maximum : -31
    dialnorm_Maximum/String : -31 dB
    dialnorm_Count : 2
    Last edited by ni_hao; 01-10-2013 at 04:45 PM.

  15. #15
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    OMG, I have a DVD copied to my NAS, consisting of VOB files but also with DVD movies it is not possible to select one of the different subtitles by using Options button. Also audio files can not be choosen. Can the subtitles-issue (see also my prev. posting) be fixed a.s.a.p. thanks in advance.

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