TV wont show subs

[duranarve]

Hi!
Last night I was suppose to watch a movie from my usb stick. The movie has hardcoded subs, but for some really starnge reason the subs doesnt appear when playing on my tv? Watching it on my pc there is subs on.

Any one know why this can happen

[Toengel]

Hi,

which TV do you have, which firmware is installed?

Toengel@Alex

[duranarve]

My tv is 32PFL4047T/12, and has the latest firmware. I dont really get it, how hardcoced subs can be "removed" by the tv?

[Toengel]

Hi,

please analyse the video with the tool "mediainfo" and post the output (please switch the tool to "text mode" before).

Toengel@Alex

[duranarve]

General
Unique ID : 308961977077147894991772393194835605107 (0xE86FE98EA7BDB0D84C708B869EF6F673)
Complete name : G:\Film\Alex.Cross.2012.Custom.DKsubs.SUBLiME.x264-SD.mkv-1\Alex.Cross.2012.Custom.DKsubs.SUBLiME.x264-SD.mkv
Format : Matroska
Format version : Version 2
File size : 1.15 GiB
Duration : 1h 41mn
Overall bit rate : 1 626 Kbps
Writing application : HandBrake 0.9.8
Writing library : libmkv 0.6.5

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L2.2
Format settings, CABAC : Yes
Format settings, ReFrames : 4 frames
Codec ID : V_MPEG4/ISO/AVC
Duration : 1h 41mn
Nominal bit rate : 1 500 Kbps
Width : 720 pixels
Height : 288 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 24.000 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.301
Writing library : x264 core 120
Encoding settings : cabac=1 / ref=3 / deblock=1:0:0 / analyse=0x3:0x113 / me=hex / subme=7 / psy=1 / psy_rd=1.20:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=3 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=2 / keyint=240 / keyint_min=24 / scenecut=40 / intra_refresh=0 / rc_lookahead=50 / rc=abr / mbtree=1 / bitrate=1500 / ratetol=1.0 / qcomp=0.60 / qpmin=3 / qpmax=69 / qpstep=4 / ip_ratio=1.40 / aq=1:1.10
Language : English
Default : Yes
Forced : No
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709

Audio
ID : 2
Format : AAC
Format/Info : Advanced Audio Codec
Format profile : LC
Codec ID : A_AAC
Duration : 1h 41mn
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 KHz
Compression mode : Lossy
Language : English
Default : Yes
Forced : No

Text
ID : 3
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Language : Danish
Default : Yes
Forced : No

[duranarve]

General
Unique ID : 308961977077147894991772393194835605107 (0xE86FE98EA7BDB0D84C708B869EF6F673)
Complete name : G:\Film\Alex.Cross.2012.Custom.DKsubs.SUBLiME.x264-SD.mkv-1\Alex.Cross.2012.Custom.DKsubs.SUBLiME.x264-SD.mkv
Format : Matroska
Format version : Version 2
File size : 1.15 GiB
Duration : 1h 41mn
Overall bit rate : 1 626 Kbps
Writing application : HandBrake 0.9.8
Writing library : libmkv 0.6.5

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L2.2
Format settings, CABAC : Yes
Format settings, ReFrames : 4 frames
Codec ID : V_MPEG4/ISO/AVC
Duration : 1h 41mn
Nominal bit rate : 1 500 Kbps
Width : 720 pixels
Height : 288 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 24.000 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.301
Writing library : x264 core 120
Encoding settings : cabac=1 / ref=3 / deblock=1:0:0 / analyse=0x3:0x113 / me=hex / subme=7 / psy=1 / psy_rd=1.20:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=3 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=2 / keyint=240 / keyint_min=24 / scenecut=40 / intra_refresh=0 / rc_lookahead=50 / rc=abr / mbtree=1 / bitrate=1500 / ratetol=1.0 / qcomp=0.60 / qpmin=3 / qpmax=69 / qpstep=4 / ip_ratio=1.40 / aq=1:1.10
Language : English
Default : Yes
Forced : No
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709

Audio
ID : 2
Format : AAC
Format/Info : Advanced Audio Codec
Format profile : LC
Codec ID : A_AAC
Duration : 1h 41mn
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 KHz
Compression mode : Lossy
Language : English
Default : Yes
Forced : No

Text
ID : 3
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Language : Danish
Default : Yes
Forced : No

[duranarve]

Have you received my reply with "Mediainfo"?

[Toengel]

Hi,

no - but you should post it here in this thread...

Toengel@Alex

[duranarve]

I tried to do that before, but a sign on the screen said that my post had to approved by an administrator before it would be visible?

[duranarve]

Here it is again:
General
Unique ID : 308961977077147894991772393194835605107 (0xE86FE98EA7BDB0D84C708B869EF6F673)
Complete name : G:\Film\Alex.Cross.2012.Custom.DKsubs.SUBLiME.x264-SD.mkv-1\Alex.Cross.2012.Custom.DKsubs.SUBLiME.x264-SD.mkv
Format : Matroska
Format version : Version 2
File size : 1.15 GiB
Duration : 1h 41mn
Overall bit rate : 1 626 Kbps
Writing application : HandBrake 0.9.8
Writing library : libmkv 0.6.5

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L2.2
Format settings, CABAC : Yes
Format settings, ReFrames : 4 frames
Codec ID : V_MPEG4/ISO/AVC
Duration : 1h 41mn
Nominal bit rate : 1 500 Kbps
Width : 720 pixels
Height : 288 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 24.000 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.301
Writing library : x264 core 120
Encoding settings : cabac=1 / ref=3 / deblock=1:0:0 / analyse=0x3:0x113 / me=hex / subme=7 / psy=1 / psy_rd=1.20:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=3 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=2 / keyint=240 / keyint_min=24 / scenecut=40 / intra_refresh=0 / rc_lookahead=50 / rc=abr / mbtree=1 / bitrate=1500 / ratetol=1.0 / qcomp=0.60 / qpmin=3 / qpmax=69 / qpstep=4 / ip_ratio=1.40 / aq=1:1.10
Language : English
Default : Yes
Forced : No
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709

Audio
ID : 2
Format : AAC
Format/Info : Advanced Audio Codec
Format profile : LC
Codec ID : A_AAC
Duration : 1h 41mn
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 KHz
Compression mode : Lossy
Language : English
Default : Yes
Forced : No

Text
ID : 3
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Language : Danish
Default : Yes
Forced : No

[Toengel]

Hi,

as you can see, the subtitle is not hardcoded - it's a separat stream. Then you need to activate it manually on your TV with the subtitle button or via the option button.

Toengel@Alex

[itmoldovan]

I have the 32PFL3807H/12 model and I can't see the subtitles when I play avi from usb.
Thanks

[niggaru]

the name of the movie should be the same as the subtitle.


filmul terbuie sa aiba fix acelasi nume cu subtitrarea. a vezi ca extensia subtitrarii sa fie corecta.
adica: .srt sa-ti arate timpul si .sub sa-ti arate frames la care sa apara randul de subtitrare.

[ni_hao]

After having several problems with a brand new (!) Philips TV I bought a new one. I now have a 46PFL7007k/12.
I have 2 NAS servers which are also seen by my TV. I tried to play a .mkv file with an appropiate .srt file, so with subtitles. I switch subtitles to on with the Option button, however no subtitles are shown. The name of the .srt file is of course exactly hte same as the .mkv file. When I want to play the files through my digital HD satellite receiver the subtitles are ok. So for me the problem must be in the (software) of the Philips TV. How to get the subtitles on my screen?

mediainfo:
General
Kind of stream : General
Kind of stream : General
Stream identifier : 0
Count of video streams : 1
Count of audio streams : 1
Video_Format_List : AVC
Video_Format_WithHint_List : AVC
Codecs Video : AVC
Video_Language_List : English
Audio_Format_List : AC-3
Audio_Format_WithHint_List : AC-3
Audio codecs : AC3
Audio_Language_List : English
File extension : mkv
Format : Matroska
Format : Matroska
Format/Url : http://packs.matroska.org/
Format/Extensions usually used : mkv mk3d mka mks
Commercial name : Matroska
Format version : Version 2
Codec : Matroska
Codec : Matroska
Codec/Url : http://packs.matroska.org/
Codec/Extensions usually used : mkv mk3d mka mks
File size : 819763179
File size : 782 MiB
File size : 782 MiB
File size : 782 MiB
File size : 782 MiB
File size : 781.8 MiB
Duration : 2606688
Duration : 43mn 26s
Duration : 43mn 26s 688ms
Duration : 43mn 26s
Duration : 00:43:26.688
Overall bit rate : 2515876
Overall bit rate : 2 516 Kbps
Stream size : 16312969
Stream size : 15.6 MiB (2%)
Stream size : 16 MiB
Stream size : 16 MiB
Stream size : 15.6 MiB
Stream size : 15.56 MiB
Stream size : 15.6 MiB (2%)
Proportion of this stream : 0.01990
Encoded date : UTC 2012-12-02 15:57:17
File last modification date : UTC 2012-12-02 07:57:42
File last modification date (local) : 2012-12-02 09:57:42
Writing application : mkvmerge v3.0.0 ('Hang up your Hang-Ups') built on Apr 19 2010 11:58:49
Writing library : libebml v0.7.7 + libmatroska v0.8.1
Writing library : libebml v0.7.7 + libmatroska v0.8.1

Video
Count : 206
Count of stream of this kind : 1
Kind of stream : Video
Kind of stream : Video
Stream identifier : 0
ID : 1
ID : 1
Unique ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format/Url : http://developers.videolan.org/x264.html
Commercial name : AVC
Format profile : High@L4.1
Format settings : CABAC / 9 Ref Frames
Format settings, CABAC : Yes
Format settings, CABAC : Yes
Format settings, ReFrames : 9
Format settings, ReFrames : 9 frames
Internet media type : video/H264
Codec ID : V_MPEG4/ISO/AVC
Codec ID/Url : http://ffdshow-tryout.sourceforge.net/
Codec : V_MPEG4/ISO/AVC
Codec : AVC
Codec/Family : AVC
Codec/Info : Advanced Video Codec
Codec/Url : http://ffdshow-tryout.sourceforge.net/
Codec profile : High@L4.1
Codec settings : CABAC / 9 Ref Frames
Codec settings, CABAC : Yes
Codec_Settings_RefFrames : 9
Duration : 2606690
Duration : 43mn 26s
Duration : 43mn 26s 690ms
Duration : 43mn 26s
Duration : 00:43:26.690
Bit rate : 2081810
Bit rate : 2 082 Kbps
Width : 1280
Width : 1 280 pixels
Height : 720
Height : 720 pixels
Pixel aspect ratio : 1.000
Display aspect ratio : 1.778
Display aspect ratio : 16:9
Frame rate : 23.976
Frame rate : 23.976 fps
Frame count : 62498
Resolution : 8
Resolution : 8 bits
Colorimetry : 4:2:0
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8
Bit depth : 8 bits
Scan type : Progressive
Scan type : Progressive
Interlacement : PPF
Interlacement : Progressive
Bits/(Pixel*Frame) : 0.094
Delay : 0
Delay : 00:00:00.000
Delay, origin : Container
Delay, origin : Container
Stream size : 678329186
Stream size : 647 MiB (83%)
Stream size : 647 MiB
Stream size : 647 MiB
Stream size : 647 MiB
Stream size : 646.9 MiB
Stream size : 647 MiB (83%)
Proportion of this stream : 0.82747
Writing library : x264 - core 129 r2230 1cffe9f
Writing library : x264 core 129 r2230 1cffe9f
Writing library/Name : x264
Writing library/Version : core 129 r2230 1cffe9f
Encoding settings : cabac=1 / ref=9 / deblock=1:-2:-2 / analyse=0x3:0x133 / me=umh / subme=10 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=32 / chroma_me=1 / trellis=2 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=0 / chroma_qp_offset=-2 / threads=14 / lookahead_threads=2 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=5 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=3 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=23 / scenecut=40 / intra_refresh=0 / rc_lookahead=60 / rc=crf / mbtree=1 / crf=18.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / ip_ratio=1.40 / aq=1:1.00
Language : en
Language : English
Language : English
Language : en
Language : eng
Language : en
Default : No
Default : No
Forced : No
Forced : No
Matrix coefficients : BT.709-5, BT.1361, IEC 61966-2-4 709, SMPTE RP177

Audio
Count : 183
Count of stream of this kind : 1
Kind of stream : Audio
Kind of stream : Audio
Stream identifier : 0
ID : 2
ID : 2
Unique ID : 3033339997
Format : AC-3
Format/Info : Audio Coding 3
Commercial name : AC-3
Mode extension : CM (complete main)
Codec ID : A_AC3
Codec : AC3
Codec : AC3
Codec/Family : AC3
Codec/Info : Dolby AC3
Duration : 2606688
Duration : 43mn 26s
Duration : 43mn 26s 688ms
Duration : 43mn 26s
Duration : 00:43:26.688
Bit rate mode : CBR
Bit rate mode : Constant
Bit rate : 384000
Bit rate : 384 Kbps
Channel(s) : 6
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Channel positions : 3/2/0.1
Sampling rate : 48000
Sampling rate : 48.0 KHz
Samples count : 125121024
Resolution : 16
Resolution : 16 bits
Bit depth : 16
Bit depth : 16 bits
Compression mode : Lossy
Compression mode : Lossy
Delay : 0
Delay : 00:00:00.000
Delay, origin : Container
Delay, origin : Container
Delay relative to video : 0
Video0 delay : 0
Stream size : 125121024
Stream size : 119 MiB (15%)
Stream size : 119 MiB
Stream size : 119 MiB
Stream size : 119 MiB
Stream size : 119.3 MiB
Stream size : 119 MiB (15%)
Proportion of this stream : 0.15263
Default : Yes
Default : Yes
Forced : No
Forced : No
dialnorm : -31
dialnorm/String : -31 dB
bsid : 8
dialnorm_Average : -31
dialnorm_Average/String : -31 dB
dialnorm_Minimum : -31
dialnorm_Minimum/String : -31 dB
dialnorm_Maximum : -31
dialnorm_Maximum/String : -31 dB
dialnorm_Count : 2

[ni_hao]

OMG, I have a DVD copied to my NAS, consisting of VOB files but also with DVD movies it is not possible to select one of the different subtitles by using Options button. Also audio files can not be choosen. Can the subtitles-issue (see also my prev. posting) be fixed a.s.a.p. thanks in advance.