09-26-2015, 11:11 AM #1
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- Sep 2015
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Philips Fidelio aw 3000-5000-9000
Good afternoon Philips!
My name is Matteo and i'm writing from Germany at the moment..
I have a question and report some ISSUES i'm having using Philips Fidelio aw9000 Speakers
1. I have noticed there few application on the apple store of Philips Speakers and there all about to control and listen music using the philips speakers.
Most of them are bulky and just to mention one of them : MY REMOTE. It is slow and doesn't get the job done properly and especially using the app for the Philips Fidelio a9000 speakers.
The app is incomplete and doesn't offer a full control of the speakers. Are you guys working to fix this problem ??
2. The optical problem of the Philips Fidelio aw9000 Speakers has never been resolved , it's still there and is very annoying. i've seen the topic has been closed but the actually problem has never been resolved.
my suggestion is what about making the SoundStudio Universal for all the PHILIPS SPEAKERS including the aw1000-3000-5000 and 9000 models and make the application the main manager for these speakers??
adding services like GOOGLE MUSIC, ITUNES MUSIC, Rdio etc to this service could resolve almost everyones problem and will make it worth the Quality of the Speakers.
09-28-2015, 11:31 AM #2
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- Jun 2015
- Thanked 13 Times in 13 Posts
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We are glad to see you here on the forum!
Thank you for your suggestions and feedback. Our research and development team is working really hard to give the Philips consumers the best experience, and all feedback and suggestions are taken into account when creating new products
As for the issue that you are facing with the My Remote app, could you please send me a PM with you e-mail address and the device you are using to control your Fidelio (android, apple) so I can share a couple of files with you. Since I cannot share them here on the forum with you due to technical restrictions, I need to ask for your e-mails, please excuse this inconvenience.
I am looking forward to hearing from you again and once again thank you for reaching out here.
Philips - Katerina
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