09-10-2015, 06:30 PM #1
- Join Date
- Sep 2015
- Thanked 0 Times in 0 Posts
- Rep Power
Blinking amber, fails connecting to wifi with QR code.
I own a In.Sight B120E/10, but it will not connect to my WIFI network through the QR code.
I already have tried everything I could find on the web, but not successful.
My details are:
- I use an iPhone 5s, I tried all (3) apps available in the app store. (also tried different iphone)
- I tried both 2,4 (802.11 b/g/n) and 5GHz network (but the specs tell me 5GHz wont work, but tried anyway)
- The light keeps blinking amber, tried resetting allot of times, nothing changes.
- Cleaned the lens
- Sometimes, when I disconnect/connect it to power it blinks green, but after a min it's blinking amber again.
Don't know what to do anymore, and I'm a software engineer by profession so believe me I tried. It just won't read the QR code.
09-11-2015, 07:05 AM #2
- Join Date
- Jun 2015
- Thanked 13 Times in 13 Posts
- Rep Power
For starters welcome to the Philips Forum and thank you for reaching out to us!
I would also like to thank you for the thorough description of all the steps you have taken to make the camera work. I definitely think that you should call in for an exchange, either to the shop you bought it from or my colleagues at the contact center. You can find the methods available to get in touch with them on the following page by clicking on your country of residence and support or consumer/support (always depending on the country you live in):
If there is anything more we can do for you here on the forum, feel free to reach out to us!
Hope you have a great weekend!
Philips - Katerina
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