AS111 sound issues

[chewbaccaNZ]

Hi there. I received the unit for Christmas and was very pleased with it until tonight. The unit now emits white noise when paired via bluetooth. (sounds like power through speakers when no music is being played). I am almost certain it didn't do so before tonight. There is now intermittent static at times. Any comments would be hugely appreciated. Thanks heaps.

[Pacman]

Hi chewbacca,

This is only with bluetooth you say and not when on the dock? Have you tried with a different bluetooth device already? Is there anything nearby that might cause interference as a dectphone, microwave or other?

Bye

[Philips - Katerina]

Hello participants of the thread and forum members in general!

Hopefully your issue was dealt with and you are no longer facing it. Since the thread has been silent for some time now, I will proceed by closing it. If you still have the same question about the same issue or any similar issues arise feel free to start a new thread or contact one of us moderators to open this thread again.

Kind regards
Philips – Katerina