Unable to update the firmware.

[danniellin]

Hi,

I recently purchased GoGear Ariaz.
The model number is SA4ARA16KF/37.
While I was trying to update the firmware of my device, I received a message shows "There is an error when updating the firmware."
The firmware is 1.08, and PSB was downloaded from the the below link.
http://www.p4c.philips.com/cgi-bin/d...=SA4ARA16KF/37
I have tried two different PCs with the same device and same PSB.
It's pretty annoying.
Is there anyone who can help me to solve this?

Thanks,

Daniel

[Philips - Katerina]

Hello participants of the thread and forum members in general!

Hopefully your issue was dealt with and you are no longer facing it. Since the thread has been silent for some time now, I will proceed by closing it. If you still have the same question about the same issue or any similar issues arise feel free to start a new thread or contact one of us moderators to open this thread again.

Kind regards
Philips – Katerina